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9.5

Spot Score

Zenefits - Payroll Software

Zenefits Reviews in April 2025: User Ratings, Pros & Cons

Streamline payroll and stay compliant with ease.

4.1

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Zenefits Reviews & Ratings

4.1

Very Good

Based on 1605 ratings & 545 reviews

Rating Distribution

Excellent

(394)

Very Good

(102)

Good

(19)

Poor

(13)

Terible

(17)

Expert's Review

Zenefits is a robust and user-friendly platform that has garnered widespread appreciation for its ability to streamline vital HR, payroll, and benefits management processes for companies of all sizes. Its all-in-one approach simplifies complex tasks such as onboarding, PTO management, payroll processing, and compliance, all while offering seamless integrations ...Read more

Zenefits pros and cons

  • Streamlines HR processes, including onboarding, offboarding, payroll, and benefits administration, saving time and reducing paperwork.

  • Easy to use, with an intuitive and user-friendly interface accessible via desktop and mobile.

  • Robust integrations with other productivity tools, scheduling systems, and ATS for seamless workflow management.

  • Centralized platform for managing employee data, benefits, time off, and other HR essentials in one place.

  • Customer support response times are often slow, with limited availability or delays in urgent situations.

  • Some features lack customization options, which can restrict tailoring to specific business needs.

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Showing 81-90 out of 545

AU

Anonymous User

10/07/21

5 out of 5

"Zenefits review"

What do you like best about Zenefits? The Zenefits team is always ready to help answer any of my questions and tackle any issues that come up. I always feel supported. The help articles are also a great resource for me and my team. What do you dislike about Zenefits? Zenefits could improve their reporting and integrations functionality What problems is Zenefits solving and how is that benefiting you? HRIS tracking and reporting. Benefits are that my life is easier with those tools.

BF

Brent Feldman

10/06/21

5 out of 5

The Zenefits platform has to be one of…

The Zenefits platform has to be one of the best software experiences for HR/Payroll that we've ever used. We've seen tours of new systems that just don't compare. Customer service can suck. It can be painfully slow to answer important tax questions, get answers to simple questions or even get onboarded.

AG

Ashley Gendron

10/06/21

5 out of 5

The Zenefits team is always ready to…

The Zenefits team is always ready to help answer any of my questions and tackle any issues that come up. I always feel supported. The help articles are also a great resource for me and my team!

E-

Evelyn - Super Law Group, LLC

10/05/21

5 out of 5

Great experiences with Zenefits

I have had great experiences with Zenefits... they have helped me when I have questions, especially in regards to payroll.

AU

Anonymous User

10/04/21

5 out of 5

"Highly intuitive one-stop HRIS"

What do you like best about Zenefits? We have been using Zenefits for a few years now for all of our payroll, benefit and PTO tracking needs. It has been a great tool and place to keep all employee history, documents and information stored. We are a fully remote company and have employees in 30+ states, and the ability to have Zenefits take care of all of the tax filings for all of the many accounts we have makes our lives so much easier. Everything is templated so that our hiring and ...

Read more

AU

Anonymous User

10/04/21

5 out of 5

"Excellent value for small organizatins"

What do you like best about Zenefits? Easy to use platform to process payroll, time off requests, and benefits enrollment What do you dislike about Zenefits? would prefer a dedicated customer service rep What problems is Zenefits solving and how is that benefiting you? Payroll and payroll tax submissions; processing time off requests; benefits enrollment

TO

Theatrical Outfit

10/03/21

5 out of 5

Zenefits is great for small businesses

Zenefits is great for small businesses. (I can't speak for larger businesses as we are a small non-profit theatre company). Zenefit's website is very cleanly and clearly laid out. The platform is user friendly. Onboarding employees is super easy. Their customer service is great. They always get back to me within one business day, if not quicker. You can contact them via email, phone or chat with an online assistant. Their Client Advocate Center has always quickly assisted with answering ...

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B

Bethany

10/03/21

5 out of 5

Payroll system

Zenefits is the easiest payroll system that I have used so far. I like that everything is in one system and customer service is helpful when I need it.

S

Shannon

10/03/21

5 out of 5

Excellent System for Payroll, Benefits, and Time Tracking!

The system is easy to use and offers an app for your phone. My employees are able to track their time correctly, do their time off, and see paycheck and benefits information directly on their phone. The application is great for onboarding and is user friendly so my employees have no problem updating their tax, address, and other vital information! I highly recommend Zenefits!

LC

Lisa Caldwell Scrivner

10/03/21

5 out of 5

Zenefits is by far the best value for…

Zenefits is by far the best value for small organizations. It is easy to use and takes the stress out of managing payroll, benefit enrollments, and onboarding new employees.