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9.5

Spot Score

Zenefits - Payroll Software

Zenefits Reviews in April 2025: User Ratings, Pros & Cons

Streamline payroll and stay compliant with ease.

4.1

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Zenefits offers custom pricing plan

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Zenefits Reviews & Ratings

4.1

Very Good

Based on 1605 ratings & 545 reviews

Rating Distribution

Excellent

(394)

Very Good

(102)

Good

(19)

Poor

(13)

Terible

(17)

Expert's Review

Zenefits is a robust and user-friendly platform that has garnered widespread appreciation for its ability to streamline vital HR, payroll, and benefits management processes for companies of all sizes. Its all-in-one approach simplifies complex tasks such as onboarding, PTO management, payroll processing, and compliance, all while offering seamless integrations ...Read more

Zenefits pros and cons

  • Streamlines HR processes, including onboarding, offboarding, payroll, and benefits administration, saving time and reducing paperwork.

  • Easy to use, with an intuitive and user-friendly interface accessible via desktop and mobile.

  • Robust integrations with other productivity tools, scheduling systems, and ATS for seamless workflow management.

  • Centralized platform for managing employee data, benefits, time off, and other HR essentials in one place.

  • Customer support response times are often slow, with limited availability or delays in urgent situations.

  • Some features lack customization options, which can restrict tailoring to specific business needs.

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Showing 71-80 out of 545

B

Bryan

10/13/21

5 out of 5

Zenefits has been great

Zenefits has been great! The UI is easy to use and doesn't feel cluttered. My staff finds it easy to look at their payroll statements. Overall, it's a simple and convenient to use for payroll and HR issues.

TR

Tai R

10/13/21

5 out of 5

"Great for onboarding!"

What do you like best about Zenefits? Great for onboarding, benefits, and payroll management. We have used Zenefits for years, and it has been a great tool for managing our employees' time clock, payroll, benefits, and hiring/onboarding. What do you dislike about Zenefits? Sometimes the customer service is not as quick to respond as I would like. Recommendations to others considering Zenefits: Easy to use. The only issue we've had is customer service can take a few days to get back to you ...

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T

Tai

10/13/21

5 out of 5

Great for onboarding

Great for onboarding, benefits, and payroll management. We have used Zenefits for years, and it has been a great tool for managing our employees' time clock, payroll, benefits, and hiring/onboarding.

LL

Lily Limas

10/12/21

5 out of 5

Zenefits is just awesome

Zenefits is just awesome! Definitely would recommend :)

CB

Camille Butler

10/12/21

5 out of 5

Great software and service from an end…

Great software and service from an end user's perspective!

AM

Ann Mountjoy

10/10/21

5 out of 5

As a small business owner...

As a small business owner who wears many hats, Zenefits has streamlined our HR and made Payroll processing stress free. The dashboard is easy to understand and very intuitive.

AU

Anonymous User

10/10/21

5 out of 5

"Easy and affordable"

What do you like best about Zenefits? We have been using Zenefits now for 18 months and love it. It’s a simple to use interface that is easy for me as the administrator and also easy for the employees to log in and request time off and view their pay. We have just been using it for time off and payroll the last 18 months but we are getting ready to add some additional features as well. What do you dislike about Zenefits? Had trouble connecting with the third party healthcare providers What ...

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KO

Kenneth Oplinger

10/09/21

5 out of 5

Intuitive interface

We have been using Zenefits now for 18 months and love it. It’s a simple to use interface that is easy for me as the administrator and also easy for the employees to log in and request time off and view their pay. We have just been using it for time off and payroll the last 18 months but we are getting ready to add some additional features as well.

DC

Dan Chally

10/07/21

5 out of 5

Zenefits is a great value and a…

Zenefits is a great value and a straightforward process. They made payroll easy.

AU

Anonymous User

10/07/21

5 out of 5

"Zenefits is a good value"

What do you like best about Zenefits? Zenefits is a good value. The upside is that it is easy to use What do you dislike about Zenefits? Support can be slow to respond to questions. Recommendations to others considering Zenefits: good value What problems is Zenefits solving and how is that benefiting you? payroll is not an issue anymore