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9.5

Spot Score

Zenefits - Payroll Software

Zenefits Reviews in April 2025: User Ratings, Pros & Cons

Streamline payroll and stay compliant with ease.

4.1

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Zenefits Reviews & Ratings

4.1

Very Good

Based on 1605 ratings & 545 reviews

Rating Distribution

Excellent

(394)

Very Good

(102)

Good

(19)

Poor

(13)

Terible

(17)

Expert's Review

Zenefits is a robust and user-friendly platform that has garnered widespread appreciation for its ability to streamline vital HR, payroll, and benefits management processes for companies of all sizes. Its all-in-one approach simplifies complex tasks such as onboarding, PTO management, payroll processing, and compliance, all while offering seamless integrations ...Read more

Zenefits pros and cons

  • Streamlines HR processes, including onboarding, offboarding, payroll, and benefits administration, saving time and reducing paperwork.

  • Easy to use, with an intuitive and user-friendly interface accessible via desktop and mobile.

  • Robust integrations with other productivity tools, scheduling systems, and ATS for seamless workflow management.

  • Centralized platform for managing employee data, benefits, time off, and other HR essentials in one place.

  • Customer support response times are often slow, with limited availability or delays in urgent situations.

  • Some features lack customization options, which can restrict tailoring to specific business needs.

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Showing 41-50 out of 545

AU

Anonymous User

11/08/21

5 out of 5

"Best payroll system"

What do you like best about Zenefits? I love how easy it is to run payroll with Zenefits. Having close to 300 employees can make it a challenging task, but the software is so user-friendly that uploading it all is a breeze and then all deductions, contributions, taxes, etc. is taken care of from there! Plus, having the "full service" option for them to take care of our unemployment insurance for all employees - including those in multiple states is amazing. I have seen reviews criticizing ...

Read more

JT

Jeremy Terry

11/07/21

5 out of 5

Zenefits is very easy to use and I love…

Zenefits is very easy to use and I love that I can clock in and out from my phone.

MW

Maclain W

11/03/21

5 out of 5

"Zenefits is a great product"

What do you like best about Zenefits? The User Interface and Easy Navigation. This product is top of the line. What do you dislike about Zenefits? The product sometimes moves slowly when moving from window to window. What problems is Zenefits solving and how is that benefiting you? I do not have any examples of this,

CA

Christian Adams

11/02/21

5 out of 5

Zenefits is an easy portal that keeps…

Zenefits is an easy portal that keeps all your important HR Info together on one site.

MW

Max W

11/01/21

5 out of 5

"Highly Recommend Zenefits"

What do you like best about Zenefits? Zenefits has been very helpful for our company. With over 100 employees, Zenefits helps reduce confusion with timekeeping, insurance benefits, and PTO. It eliminates unnecessary conversations with payroll and HR because all information is available in one easy-to-use application. It is very transparent by allowing the employee to see hours of work and PTO available in real-time. I would recommend Zenefits to anyone on the fence and need a great HR ...

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CB

Camille B

11/01/21

5 out of 5

"Extremely Easy to Navigate!"

What do you like best about Zenefits? The features within Zenefits that I use the most are payroll, benefits distribution, and onboarding. All of which I have had a great experience with. The ease of use and simplicity of the portal makes getting the information I need very easy and not a time burden. What do you dislike about Zenefits? In almost 2 years of use I have yet to find any feature that I have negative feedback on. My use case is simple, but Zenefits is a great tool for growing ...

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AU

Anonymous User

11/01/21

5 out of 5

"User Friendly HR/Payroll Platform"

What do you like best about Zenefits? I like the easy-to-use interface. It has made life as a medium-sized business very easy. What do you dislike about Zenefits? There are areas of improvement in clocking in remotely and uploading pay data batches on your own. What problems is Zenefits solving and how is that benefiting you? Streamlining our HR/payroll processes without needing to use a lot of manpower.

MW

Max Williams

10/31/21

5 out of 5

Highly recommend Zenefits

Zenefits has been very helpful for our company. With over 100 employees, Zenefits helps reduce confusion with time keeping, insurance benefits and PTO. It eliminates unnecessary conversations with payroll and HR because all information is available in one easy-to-use application. I would recommend Zenefits to anyone on the fence and needing a great HR solution.

C

Catherine

10/31/21

5 out of 5

Perfect to use in a small business.

PROS: Zenefits does an incredible job connecting two essential HR features for small businesses: basic paperwork and benefits. Aside from making administration a lot easier, the info offered is done in a nice format. Being an employee, I'm able to go through this app and swiftly make allowances changes on my tax form or look into my W-4 without reaching HR. CONS: Zenefits could use some additional features such as integration of the recruitment process and addressing complaints/concerns ...

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L

Lance

10/31/21

5 out of 5

Zenefits does a great job making HR/Payroll Easy.

Zenefits does a great job making an easy to use platform that integrates multiple different business use cases!