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9.5

Spot Score

Zenefits - Payroll Software

Zenefits Reviews in April 2025: User Ratings, Pros & Cons

Streamline payroll and stay compliant with ease.

4.1

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Zenefits Reviews & Ratings

4.1

Very Good

Based on 1605 ratings & 545 reviews

Rating Distribution

Excellent

(394)

Very Good

(102)

Good

(19)

Poor

(13)

Terible

(17)

Expert's Review generated by AI

Zenefits is a robust and user-friendly platform that has garnered widespread appreciation for its ability to streamline vital HR, payroll, and benefits management processes for companies of all sizes. Its all-in-one approach simplifies complex tasks such as onboarding, PTO management, payroll processing, and compliance, all while offering seamless integrations ...Read more

Zenefits pros and cons

  • Streamlines HR processes, including onboarding, offboarding, payroll, and benefits administration, saving time and reducing paperwork.

  • Easy to use, with an intuitive and user-friendly interface accessible via desktop and mobile.

  • Robust integrations with other productivity tools, scheduling systems, and ATS for seamless workflow management.

  • Centralized platform for managing employee data, benefits, time off, and other HR essentials in one place.

  • Customer support response times are often slow, with limited availability or delays in urgent situations.

  • Some features lack customization options, which can restrict tailoring to specific business needs.

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Showing 21-30 out of 545

AU

Anonymous User

03/10/22

5 out of 5

"Easy to navigate and see everything at a glance."

What do you like best about Zenefits? It's straightforward in the ability to find the information you want to view and or change, and even easier to change it if needed. What do you dislike about Zenefits? I wish you could bulk change times for someone who was having issues logging in for 3 days and instead you have to log each of their 3 days separate vs all at once. What problems is Zenefits solving and how is that benefiting you? Making it easy for work at home employees to clock in and ...

Read more

SM

Scott M

03/03/22

5 out of 5

"I use Zenefits 1,000+ a day and simply couldn't live without it"

What do you like best about Zenefits? I love the design and aesthetic of the HRIS, and when I reach for a tool or a function, I know it will be there and give me what I need. I use the Business Intelligence function all the time. Especially useful and a critical function for me in my work is the Compliance Assistant that Zenefits has designed. All of the federal deadlines and the tasks I need to complete throughout the year are there, and it gives me peace of mind to know I am crossing my ...

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JM

Jillian M

02/21/22

5 out of 5

"Easy to use, and user interface is simple."

What do you like best about Zenefits? I like that Zenefits sends me emails directly to my personal email regarding insurance updates, action items, and 401k information. All information is in a centralized location, making it easy to access. What do you dislike about Zenefits? There isn't anything I can think of that I dislike about this product. Recommendations to others considering Zenefits: I would recommend this product to other small companies because of its ease of use. What problems ...

Read more

AU

Anonymous User

02/17/22

5 out of 5

"Zenefits will benefit you"

What do you like best about Zenefits? Ease of use, and they do our taxes' mumbo jumbos! What do you dislike about Zenefits? No downsides, except they probably could reduce the steps required to complete payperiod's payroll after approving Time & Attendance What problems is Zenefits solving and how is that benefiting you? It's my go-to site for HR news and the payroll's so easy to use and understand.

C

Chris

02/16/22

5 out of 5

Gotta love this

Love this new payroll system as it makes ADP look so outdated. Its got its lively buzz and a great team to work with, making the software more user-intuitive. Love how they handle our taxes so i can do my job better.

AL

Ashley L

02/10/22

5 out of 5

"Easy to use!"

What do you like best about Zenefits? It makes managing health insurance, hr documents, and PTO so easy! I love having a simple tool to manage all things important in one place. Whether its from my desktop or the mobile app, I can access everything I need. What do you dislike about Zenefits? I'm not sure if these are features that exist but we aren't using, but I would love the ability to track 1:1's, team, and personal OKR's in one place. Anything to simply the amount of tools we use. What ...

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AT

Ashley T

02/09/22

5 out of 5

"Zenefits for Startups"

What do you like best about Zenefits? Zenefits streamlines the process of onboarding, payroll, vacation, and more! As a newer business, we must save time wherever we can! What do you dislike about Zenefits? Nothing, the product serves all our needs! What problems is Zenefits solving and how is that benefiting you? Zenefits solves the problem of the time it takes to onboard new employes. The time is significantly reduced and we can put our time back into things that keep moving our business ...

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HR

Human Resources A

12/30/21

5 out of 5

"User Friendly and Amazing Onboarding"

What do you like best about Zenefits? I love the seamless onboarding it performs! It collects I-9 data, personal information, demographics, and any customized questions you wanted answer from all new employees with the click of a button! What do you dislike about Zenefits? Dislike that it does not offer 401k during onboarding, but this is minor in my opinion. Recommendations to others considering Zenefits: Very streamlined onboarding process What problems is Zenefits solving and how is that ...

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AU

Anonymous User

12/26/21

5 out of 5

"I like this software"

What do you like best about Zenefits? It's intuitive and easy to use. The interface is pleasant. What do you dislike about Zenefits? I dislike that the web experience encourages you to download the app for more functionality but seemingly there isn't any additional functionality available What problems is Zenefits solving and how is that benefiting you? I can track time off of employees, see history, and many other things.

AU

Anonymous User

12/03/21

5 out of 5

"Great HR and payroll software"

What do you like best about Zenefits? Zenefits is great in that it is a one stop shop for HR, benefits and payroll. What do you dislike about Zenefits? Not very experienced in international payroll What problems is Zenefits solving and how is that benefiting you? Solves the problem of having a source of truth for benefit , HR And payroll. Gaining efficiency on all employees being in one system.