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9.5

Spot Score

Zenefits - Payroll Software

Zenefits Reviews in March 2025: User Ratings, Pros & Cons

Streamline payroll and stay compliant with ease.

4.1

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Zenefits Reviews & Ratings

4.1

Very Good

Based on 1605 ratings & 545 reviews

Rating Distribution

Excellent

(394)

Very Good

(102)

Good

(19)

Poor

(13)

Terible

(17)

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Showing 11-20 out of 545

AU

Anonymous User

09/13/22

5 out of 5

"I LOVE ZENEFITS"

What do you like best about Zenefits? SUPER EASY TO USE. PLETHORA OF INFO RIGHT AT YOUR FINGERTIPS. I WISH WE WOULD NOT HAVE SWITCHED FROM THIS SERVICE I LOVED AND MISS ZENEFITS! What do you dislike about Zenefits? NOTHING AT ALL! ZENEFITS WORKED PERFECTLY!! What problems is Zenefits solving and how is that benefiting you? I WAS ABLE TO LOOK UP ANYONE WITHIN MY COMPANY AND THEIR CONTACT INFO, KEEP TRACK OF MY TIME SHEETS AND PAYSTUBS, CHANGE ANY INFO AS FAR AS TAX PAPERWORK, ACCESS HR INFO ...

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CR

Christy Regan

08/17/22

5 out of 5

I love Zenefits

I love Zenefits! It has been very helpful with our company. The Zenefits employees are very helpful if you have any issues and they are there every step of the way!

AU

Anonymous User

08/12/22

5 out of 5

"Great"

What do you like best about Zenefits? interactive, user-friendly, and excellent customer support. What do you dislike about Zenefits? short business hours and long process to get help What problems is Zenefits solving and how is that benefiting you? Keeping track of time off, benefits, and performance management reviews

ZM

Ziyad M

05/28/22

5 out of 5

"Zenefits has been great, user since 2016"

What do you like best about Zenefits? the payroll and PTO management is very easy. We also use their health insurance benefits for employees, and we are considering switching to their retirement services What do you dislike about Zenefits? New updated interface took some getting used to, but now all is well. We have no complaints otherwise Recommendations to others considering Zenefits: definitely setup a demo, its worth looking into What problems is Zenefits solving and how is that ...

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ZT

Zack T

05/13/22

5 out of 5

"Great price & huge number of features"

What do you like best about Zenefits? The pricing for the product was very low relative to the competition. What do you dislike about Zenefits? Having to learn new software is always a pain. What problems is Zenefits solving and how is that benefiting you? Dealing with PTO being entered from employees was likely the biggest problem Zenefits solved as we grew.

AU

Anonymous User

04/04/22

5 out of 5

"Reliable and fuss free Payroll/HR Provider. Make life easier"

What do you like best about Zenefits? Zenefits has been a helpful resource when we’ve needed it most. It’s a valuable payroll and HR provider. The extensive library of resources available on a wide range of topics helps in finding a clear answer on whatever issue you may have. If you have a complex issue and need a more comprehensive explanation help is only an email away. Online meetings have been simple, and the information I need conveyed in a clear manner. We chose Zenefits because they ...

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HH

Heather H

03/28/22

5 out of 5

"Zenefits is our HR Department"

What do you like best about Zenefits? We use Zenefits for all of our HR records. It helps us streamline and reduce paperwork, while making things accessible across all our stores. We have over fifty employees and eleven stores, and Zenefits keeps us organized. Our managers have access to their employees, while the employees' sensitive personal information can be limited to only HR personnel. Employees can update their direct deposit information, taxes, address, and we can see it immediately ...

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DM

Dan M

03/28/22

5 out of 5

"Easy, affordable, and practical"

What do you like best about Zenefits? I love how we no longer need to have a separate app for employees to clock in/out and another separate program to process payroll of those timesheets. We have it all in one with Zenefits. What do you dislike about Zenefits? The support response times could be better. What problems is Zenefits solving and how is that benefiting you? Saving money and simplifying systems used.

TP

Tracy P

03/27/22

5 out of 5

"Zenefits gifted me with more hours in my life!"

What do you like best about Zenefits? Zenefits has reduced the time I spend managing my team and I am SO thankful. Highly recommend!!! What do you dislike about Zenefits? I would love more management options in the app. Recommendations to others considering Zenefits: Zenefits is awesome! I have more time. What problems is Zenefits solving and how is that benefiting you? Payroll and time off is so easy.

DB

Dahni B

03/14/22

5 out of 5

"Good one stop shop for all HR related needs!"

What do you like best about Zenefits? I love how easy Zenefits make staying on top of all HR related needs for the company! What do you dislike about Zenefits? Sometimes it can be a little glitchy with certain browsers but it's not a breaking point. Recommendations to others considering Zenefits: Make the product more reliable on all browsers. What problems is Zenefits solving and how is that benefiting you? The biggest one is employee benefits and administering health insurance.