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9.5

Spot Score

Zenefits - Payroll Software

Zenefits Reviews in April 2025: User Ratings, Pros & Cons

Streamline payroll and stay compliant with ease.

4.1

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Zenefits Reviews & Ratings

4.1

Very Good

Based on 1605 ratings & 545 reviews

Rating Distribution

Excellent

(394)

Very Good

(102)

Good

(19)

Poor

(13)

Terible

(17)

Expert's Review

Zenefits is a robust and user-friendly platform that has garnered widespread appreciation for its ability to streamline vital HR, payroll, and benefits management processes for companies of all sizes. Its all-in-one approach simplifies complex tasks such as onboarding, PTO management, payroll processing, and compliance, all while offering seamless integrations ...Read more

Zenefits pros and cons

  • Streamlines HR processes, including onboarding, offboarding, payroll, and benefits administration, saving time and reducing paperwork.

  • Easy to use, with an intuitive and user-friendly interface accessible via desktop and mobile.

  • Robust integrations with other productivity tools, scheduling systems, and ATS for seamless workflow management.

  • Centralized platform for managing employee data, benefits, time off, and other HR essentials in one place.

  • Customer support response times are often slow, with limited availability or delays in urgent situations.

  • Some features lack customization options, which can restrict tailoring to specific business needs.

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Showing 121-130 out of 545

AS

adam swartley

09/28/21

5 out of 5

Been a great cost effective service for…

Been a great cost effective service for HR and Payroll.

PC

Patricia Castillo

09/28/21

5 out of 5

This has been very helpful

Date of experience: September 29, 2021

TC

Tiffani Creamer

09/28/21

5 out of 5

Zenefits is a great platform for all…

Zenefits is a great platform for all HRIS needs. I love how customizable it is and how when you sign up for other platforms that partner with them its so eazy and connects so well. The one thing I wish they had was an internal ATS system. If they had an ATS, it would be perfect!

B

Ben

09/28/21

5 out of 5

Great Addition to our Tech Stack!

We started using Zenefits a year ago. It has been a great experience and revolutionized our operations. From payroll to employee benefits to performance reviews, we've been thrilled with our transition to Zenefits.

D

Deborah

09/28/21

5 out of 5

We have been with Zenefits for several…

We have been with Zenefits for several years. They continue to update their software and we utilize several different modules. I love having everything in one place!

JV

Javier Villarreal

09/28/21

5 out of 5

Plug n Play, HR Made Easy!

Before Zenefits, I had no idea that HR management could be handled through a 3rd party company, much less over the internet. I was skeptical about that whole thing, but after working with them, I found that it's not only easy, but they are taking care of scenarios I hadn't really given any thought to. A good example of this is the employee handbook. They made that extremely easy because they ask basic questions and then automate the creation of the handbook based on your answers. I was ...

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OS

Oliver Strube

09/28/21

5 out of 5

For the most part I really like working…

For the most part I really like working in Zenefits. It's intuitive, mostly, and definitely a time saver for our company. The only issue I really have is with the time-keeper app. It's glitchy and updating hours for employees is time consuming and cumbersome. That said it's a huge step up from paper time cards that need to be manually entered. Payroll is a cinch for the most part and the fact that off cycle payrolls are at no extra charge is a huge plus.

AU

Anonymous User

09/28/21

5 out of 5

"Good Service"

What do you like best about Zenefits? Helps automate HR and payroll functions, easy to use interface, competitive pricing. What do you dislike about Zenefits? They can sometimes have a wait for answers from customer service. What problems is Zenefits solving and how is that benefiting you? Reduce internal work for payroll and HR functions. It has saved us time internally.

RS

Roxy S

09/28/21

5 out of 5

Zenefits has been a great and easy HR…

Zenefits has been a great and easy HR platform for us to use! We are a smaller company, and so we were able to tailor Zenefits to what we needed in an HR Database.

R

Ray

09/28/21

5 out of 5

Zenefits is an easy to use platform

Zenefits is an easy to use solution for both administrators and employees. It has allowed me to manage payroll, benefits, 401k, and HR from one user friendly platform.