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9.5

Spot Score

Zenefits - Payroll Software

Zenefits Reviews in April 2025: User Ratings, Pros & Cons

Streamline payroll and stay compliant with ease.

4.1

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Zenefits offers custom pricing plan

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Zenefits Reviews & Ratings

4.1

Very Good

Based on 1605 ratings & 545 reviews

Rating Distribution

Excellent

(394)

Very Good

(102)

Good

(19)

Poor

(13)

Terible

(17)

Expert's Review

Zenefits is a robust and user-friendly platform that has garnered widespread appreciation for its ability to streamline vital HR, payroll, and benefits management processes for companies of all sizes. Its all-in-one approach simplifies complex tasks such as onboarding, PTO management, payroll processing, and compliance, all while offering seamless integrations ...Read more

Zenefits pros and cons

  • Streamlines HR processes, including onboarding, offboarding, payroll, and benefits administration, saving time and reducing paperwork.

  • Easy to use, with an intuitive and user-friendly interface accessible via desktop and mobile.

  • Robust integrations with other productivity tools, scheduling systems, and ATS for seamless workflow management.

  • Centralized platform for managing employee data, benefits, time off, and other HR essentials in one place.

  • Customer support response times are often slow, with limited availability or delays in urgent situations.

  • Some features lack customization options, which can restrict tailoring to specific business needs.

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Showing 101-110 out of 545

KG

Kiyo Gomi

09/30/21

5 out of 5

We've been using Zenefits for 3+ years…

We've been using Zenefits for 3+ years now and we've been happy how things work for our small office. We don't have an HR specialist, but their resources are pretty easy to find and use and everything else just feels intuitive.

BJ

Ben J

09/29/21

5 out of 5

"Great Addition to Tech Stack"

What do you like best about Zenefits? We started using Zenefits a year ago. It has been a great experience and revolutionized our operations. From payroll to employee benefits to performance reviews, we've been thrilled with our transition to Zenefits. What do you dislike about Zenefits? I wish there was a more robust time off feature, as you're only able to have three types of time off. What problems is Zenefits solving and how is that benefiting you? Payroll, Time off, benefits ...

Read more

DH

Donna Hoang

09/29/21

5 out of 5

This is a simple user friendly HRIS for…

This is a simple user friendly HRIS for small companies. We use this for typically HR onboarding and benefits enrollment. Although it does have multiple apps for HR usage. We are a small company with less than 100 and more than 50 employees and it works well so far. The system and does require human review just like any other system, regular update and is good and beneficial as the user makes it. We have used this since 2016. Overall I give it a 5 star.

PG

Patti G

09/29/21

5 out of 5

"HR & Payroll Made Simple"

What do you like best about Zenefits? It is user friendly. It allows us to manage all staff with ease. What do you dislike about Zenefits? Support hold times can exceed 25 minutes, but they are always helpful and friendly once reached! Recommendations to others considering Zenefits: I am the HR Lead for a start up company which means everything is from scratch! Zenefits has helped make our HR and Payroll processes simple and efficient. Even when I forget a step because I wear multiple hats, ...

Read more

MG

Margaret G

09/29/21

5 out of 5

"Zenefits is the best"

What do you like best about Zenefits? Affordable, very flexible (can run as many pay runs a month as you'd like for the same price), all online, easy to use What do you dislike about Zenefits? Sometimes it can take a while to get ahold of support Recommendations to others considering Zenefits: Zenefits is my favorite payroll provider. I have used them all (ADP, Zenefits, Gusto, Intuit Payroll etc etc) and none compare in terms of features and price. What problems is Zenefits solving and how ...

Read more

ML

Michael L

09/29/21

5 out of 5

"I love not worrying about doing payroll"

What do you like best about Zenefits? payroll runs are easy and taxes are processed and submitted for me. What do you dislike about Zenefits? 5 user minimum for payroll, which is not ideal for small startups. What problems is Zenefits solving and how is that benefiting you? Running payroll. I haven't had to worry about taxes.

AU

Anonymous User

09/29/21

5 out of 5

"Zenefits is a great HR Platform!"

What do you like best about Zenefits? Zenefits has been an easy, user-friendly platform to use! We have a small business, and it has all that we need for an HR Platform. It is also very budget-friendly. What do you dislike about Zenefits? I think that Zenefits continues to improve and add more modules. I can't wait to see what else they add. What problems is Zenefits solving and how is that benefiting you? We have been using Zenefits for onboarding/cobra/benefits administration.

AU

Anonymous User

09/29/21

5 out of 5

"Great HR platform for small companies"

What do you like best about Zenefits? Easy to use for HR payroll and benefits. What do you dislike about Zenefits? FSA supports could use some help and faster responses. Recommendations to others considering Zenefits: Check it out for small companies needing HR help. What problems is Zenefits solving and how is that benefiting you? I was solving my hr and benefits needs.

RD

Robert D

09/29/21

5 out of 5

Excellent HR Platform for Small to Medium Sized Companies

When we were considering HR software back in 2015, we set up demos and reviewed many different options, but based upon the needs of our company Zenefits was the best choice. It was a seamless and easy transition once we made the switch. We were able to set up and customize Zenefits so we could accomplish what we need to with the platform. Using the Zenefits platform for our hiring and onboarding has allowed us to streamline our hiring process which was especially helpful during the peak of ...

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M

Michelle

09/29/21

5 out of 5

Highly intuitive one-stop HRIS

We have been using Zenefits for a few years now for all of our payroll, benefit and PTO tracking needs. It has been a great tool and place to keep all employee history, documents and information stored. We are a fully remote company and have employees in 30+ states, and the ability to have Zenefits take care of all of the tax filings for all of the many accounts we have makes our lives so much easier. Everything is templated so that our hiring and onboarding is streamlined.