spotsaas-logo
Get Listed

9.5

Spot Score

Zenefits - Payroll Software

Zenefits Reviews in April 2025: User Ratings, Pros & Cons

Streamline payroll and stay compliant with ease.

4.1

Add to compare

Zenefits offers custom pricing plan

Request a Quote

Zenefits Reviews & Ratings

4.1

Very Good

Based on 1605 ratings & 545 reviews

Rating Distribution

Excellent

(394)

Very Good

(102)

Good

(19)

Poor

(13)

Terible

(17)

Expert's Review

Zenefits is a robust and user-friendly platform that has garnered widespread appreciation for its ability to streamline vital HR, payroll, and benefits management processes for companies of all sizes. Its all-in-one approach simplifies complex tasks such as onboarding, PTO management, payroll processing, and compliance, all while offering seamless integrations ...Read more

Zenefits pros and cons

  • Streamlines HR processes, including onboarding, offboarding, payroll, and benefits administration, saving time and reducing paperwork.

  • Easy to use, with an intuitive and user-friendly interface accessible via desktop and mobile.

  • Robust integrations with other productivity tools, scheduling systems, and ATS for seamless workflow management.

  • Centralized platform for managing employee data, benefits, time off, and other HR essentials in one place.

  • Customer support response times are often slow, with limited availability or delays in urgent situations.

  • Some features lack customization options, which can restrict tailoring to specific business needs.

Log in Required to View Reviews

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 91-100 out of 545

HC

Heather Cole

10/03/21

5 out of 5

Perfect for our company needs

Zenefits has worked perfectly for our company needs and the customer service is fantastic!

S

swissdots

10/03/21

5 out of 5

Exceptional Service, resources and simple to use

Zenefits has been a helpful resource when we’ve needed it most. It’s a valuable payroll and HR provider. The extensive library of resources available on a wide range of topics helps in finding a clear answer on whatever issue you may have. If you have a complex issue and need a more comprehensive explanation help is only an email away. Online meetings have been simple, and the information I need conveyed in a clear manner. We chose Zenefits because they offer a plethora of resources on the ...

Read more

AM

Ashley Martinez

10/02/21

5 out of 5

Trusted Partnership

Zenefits does an exceptional job organizing and explaining important compliance and other HR matters. I have used other HRIS and Zenefits payroll is by far the easiest to use. My firm is growing and we’re confident with Zenefits partnership to continue to run smoothly.

BK

Byung K

10/01/21

5 out of 5

"One Stop HR Solution"

What do you like best about Zenefits? Zenefits is the one stop HR solution online platform that we selected over Gusto, ADP, and Paychex. Zenefits provides our company tools to manage payroll processing, employee recordkeepind and new hire onboarding at a reasonable cost. What do you dislike about Zenefits? Zenefits provides support only through email and does not have an option (at this time) for chat/talk to a live representative. What problems is Zenefits solving and how is that ...

Read more

SC

Sirena C

10/01/21

5 out of 5

"This is a great payroll app for small businesses - easy to use & great time and attendance function"

What do you like best about Zenefits? I like the ability the ease of the onboarding process. I also like the time and attendance function and the ability to generate reports, What do you dislike about Zenefits? I don't believe this is designed for larger businesses in mind. However this is great for smaller businesses looking for value. What problems is Zenefits solving and how is that benefiting you? I receive acknowledgments during my onboarding process and I can save them in our employee ...

Read more

AU

Anonymous User

10/01/21

5 out of 5

"Good use of limited resources!"

What do you like best about Zenefits? We're a small office and have limited resources/expertise on HR/payroll/benefits administration and Zenefits, but Zenefits makes it easy to do all of those things! What do you dislike about Zenefits? Sometimes I wish their customers response time was a little quicker What problems is Zenefits solving and how is that benefiting you? Personnel management and payroll - it's makes it easy, and we're spending less time worrying about the nitty gritty

SC

Sirena Carnevale

09/30/21

5 out of 5

Have enjoyed using Zenefits platform…

Have enjoyed using Zenefits platform for the past 4 years. It makes it easy to onboard, run payroll, time and attendance and generate reports. I've used Paychex and ADP in the past and this is far easier. Had great response from the customer service team as well. Highly recommend!

BK

Byung Kim

09/30/21

5 out of 5

One Stop Solution

We looked at several options to handle our company's payroll and employee recordkeeping and after much research decided to go with Zenefits. We have been using Zenefits for more than 2 years and couldn't be happier.

DO

Director of Administration

09/30/21

5 out of 5

Great system!

Great system!! Have used so many and have to say by this Zenefits is my favorite.

GH

Greyson Henderson

09/30/21

5 out of 5

Great single solution for smaller companies

Zenefits is great platform for smaller, newer companies that want a single solution for basic HR functions as well as Payroll. The system is easy to learn and use and they have a good resources available to assist employers.