9.2
Spot Score
Effortlessly manage customer requests with Zendesk Support.
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Starts from $19/user/month when yearly
Zendesk Support is a robust cloud-based help desk solution designed to streamline customer service operations with its intuitive and user-friendly interface. I find its natural language processing capabilities particularly valuable, as they eliminate the learning curve and allow teams to adopt it quickly. With comprehensive visibility into customer requests, I ...Read more
It provides complete visibility into customer requests, ensuring efficient issue resolution and better customer support.
By automating processes and streamlining customer request management, it helps organizations save time and boost overall productivity.
The system leverages natural language processing, eliminating the learning curve and making customer service operations more seamless.
Zendesk Support offers an intuitive and easy-to-use interface, allowing users to navigate the platform efficiently without requiring extensive training.
While the platform is designed for ease of use, larger organizations with complex support needs may require additional customization or third-party integrations.
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Showing 41-50 out of 1757
WW
Wiktor W
10/13/23
"Excellent platform for supporting your customers"
What do you like best about Zendesk Support Suite? Solid user experience, reliable, no downtimes, high customizability. Built-in knowledgebase, and good support for templates. Fair pricing, allowing to give access to a large team via light agents.
AB
Amy B
10/13/23
"Support Suite is Convenient and Super Helpful"
What do you like best about Zendesk Support Suite? I like how easy it is to chat with a real person in real time while still using the Zendesk interface. What do you dislike about Zendesk Support Suite?
KK
Kiaam K
10/11/23
"Data analyst"
What do you like best about Zendesk Support Suite? Interesting, really enjoy that it can be used with other platforms to make my life easier What do you dislike about Zendesk Support Suite?
KK
Kiaam K
10/11/23
"Data analyst"
What do you like best about Zendesk Support Suite? Interesting, really enjoy that it can be used with other platforms to make my life easier What do you dislike about Zendesk Support Suite?
GT
Gideon T
10/06/23
"Zendesk Support Experience"
What do you like best about Zendesk Support Suite? Very intuitive to use and the categories/groupings allow customer success agents to prioritize issues. What do you dislike about Zendesk Support Suite?
GT
Gideon T
10/06/23
"Zendesk Support Experience"
What do you like best about Zendesk Support Suite? Very intuitive to use and the categories/groupings allow customer success agents to prioritize issues. What do you dislike about Zendesk Support Suite?
KH
Kelsey H
10/04/23
"User friendly!"
What do you like best about Zendesk Support Suite? I love using zendesk, I hadn't previously used an sort of CX ticketing platform so I was nervous coming in but the platform is so easy to use and navigate I was able to jump right in. Our CSM is also so great and helpful.
KH
Kelsey H
10/04/23
"User friendly!"
What do you like best about Zendesk Support Suite? I love using zendesk, I hadn't previously used an sort of CX ticketing platform so I was nervous coming in but the platform is so easy to use and navigate I was able to jump right in. Our CSM is also so great and helpful.
SM
Stephan Marzi
09/19/23
Zendesk - Transparency and the
Zendesk allows you to receive transparency of the topics of all agents and will give you the empowerment of leveling their load. Time saving and automation are more a less another benefit using the support tool.
SM
Stephan Marzi
09/19/23
Zendesk - Transparency and the
Zendesk allows you to receive transparency of the topics of all agents and will give you the empowerment of leveling their load. Time saving and automation are more a less another benefit using the support tool.
