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9.2

Spot Score

Zendesk Support - Help Desk Software

Zendesk Support Reviews in March 2025: User Ratings, Pros & Cons

Effortlessly manage customer requests with Zendesk Support.

4.3

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Starts from $19/user/month when yearly

Zendesk Support Reviews & Ratings

4.3

Very Good

Based on 7934 ratings & 1757 reviews

Rating Distribution

Excellent

(1493)

Very Good

(214)

Good

(31)

Poor

(7)

Terible

(12)

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Showing 11-20 out of 1757

MM

Marco M

01/11/24

5 out of 5

"Zendesk support is a platform I use to attend all our clients questions and complaints"

What do you like best about Zendesk Support Suite? Single interface to manage communication with clients across all platforms What do you dislike about Zendesk Support Suite?

MM

Marco M

01/11/24

5 out of 5

"Zendesk support is a platform I use to attend all our clients questions and complaints"

What do you like best about Zendesk Support Suite? Single interface to manage communication with clients across all platforms What do you dislike about Zendesk Support Suite?

MA

Miguel Angel B

01/05/24

5 out of 5

"Zendesk Review"

What do you like best about Zendesk Support Suite? Omnichannelle capabilities and the ease of configuration What do you dislike about Zendesk Support Suite?

MA

Miguel Angel B

01/05/24

5 out of 5

"Zendesk Review"

What do you like best about Zendesk Support Suite? Omnichannelle capabilities and the ease of configuration What do you dislike about Zendesk Support Suite?

SJ

Sid J

01/01/24

5 out of 5

"Incredible and must have tool for Support"

What do you like best about Zendesk Support Suite? Zendesk Support is one of the best tools I have worked with. It is simple, intuitive and easy to work with. The User Experience in uncluttered and leaves a positive impact.

SJ

Sid J

01/01/24

5 out of 5

"Incredible and must have tool for Support"

What do you like best about Zendesk Support Suite? Zendesk Support is one of the best tools I have worked with. It is simple, intuitive and easy to work with. The User Experience in uncluttered and leaves a positive impact.

JM

Josh M

12/29/23

5 out of 5

"Zendesk is a great CRM tool"

What do you like best about Zendesk Support Suite? Easy to use platform. Very straightforward CRM software that helps you create different pipelines for different departments. What do you dislike about Zendesk Support Suite?

JM

Josh M

12/29/23

5 out of 5

"Zendesk is a great CRM tool"

What do you like best about Zendesk Support Suite? Easy to use platform. Very straightforward CRM software that helps you create different pipelines for different departments. What do you dislike about Zendesk Support Suite?

KF

Kalline F

12/28/23

5 out of 5

"Atendimento efetivo"

What do you like best about Zendesk Support Suite? Agentes são sempre muito simpáticos, e sempre indicam varios documentos que auxiliam a entender melhor as respostas das dúvidas e até aplicar mudanças ou correções de configurações quando necessário

KF

Kalline F

12/28/23

5 out of 5

"Atendimento efetivo"

What do you like best about Zendesk Support Suite? Agentes são sempre muito simpáticos, e sempre indicam varios documentos que auxiliam a entender melhor as respostas das dúvidas e até aplicar mudanças ou correções de configurações quando necessário