9.2
Spot Score
Effortlessly manage customer requests with Zendesk Support.
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Starts from $19/user/month when yearly
Zendesk Support is a robust cloud-based help desk solution designed to streamline customer service operations with its intuitive and user-friendly interface. I find its natural language processing capabilities particularly valuable, as they eliminate the learning curve and allow teams to adopt it quickly. With comprehensive visibility into customer requests, I ...Read more
It provides complete visibility into customer requests, ensuring efficient issue resolution and better customer support.
By automating processes and streamlining customer request management, it helps organizations save time and boost overall productivity.
The system leverages natural language processing, eliminating the learning curve and making customer service operations more seamless.
Zendesk Support offers an intuitive and easy-to-use interface, allowing users to navigate the platform efficiently without requiring extensive training.
While the platform is designed for ease of use, larger organizations with complex support needs may require additional customization or third-party integrations.
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Showing 111-120 out of 1757
RO
Raniery O
05/10/23
"User friendly at its best!"
What do you like best about Zendesk Support Suite? I love how easy it is to dive deeper into what ZD has to offer us. Also you can find pretty much everything on their FAQ page, and if you can't, you can easily reach out to their Support team and I'm sure they'll be there to help you.
MG
Mike G
05/10/23
"One of the best CRM I have worked with"
What do you like best about Zendesk Support Suite? The ease of access to almost everything in one screen. What do you dislike about Zendesk Support Suite?
JF
Joshua F
05/10/23
"Seamless customer interaction"
What do you like best about Zendesk Support Suite? The seamless intergration between email, web forms, social media and the ability to have multiple brands under the one platform. Easy to use interface and the training modules are helpful.
TB
Thomas B
05/10/23
"Zendesk allows clients to utilize AWS in all aspects of business."
What do you like best about Zendesk Support Suite? Zendesk Support Suite is easy to deploy. What do you dislike about Zendesk Support Suite?
JH
Juan H
05/10/23
"Efficient, fast and codeless"
What do you like best about Zendesk Support Suite? One of the things I like the most is seeing how the Zendesk team is constantly working on improving the tool always focused on what the client wants and what the companies need.
AU
Anonymous User
05/10/23
"Senior Manager of Operations"
What do you like best about Zendesk Support Suite? Different forms of communication / address book. What do you dislike about Zendesk Support Suite?
AU
Anonymous User
05/10/23
"ZenDesk Makes HR Requests Manageable"
What do you like best about Zendesk Support Suite? ZenDesk allows me to prepare for repeat questions. In my line of work I am asked the same things continually. Being able to use the macro feature to perfectly prepare responses makes work far easier and efficient.
AU
Anonymous User
05/10/23
"Powerful Tools"
What do you like best about Zendesk Support Suite? The greatest strength is the ability to customise, behaviours, automations, views, knowledge centres. What do you dislike about Zendesk Support Suite?
JA
Jorge A
05/10/23
"It is a highly customizable platform for client support"
What do you like best about Zendesk Support Suite? The platform is highly customizable and has put in a lot of effort to improve the platform since we adopted it for client support in 2017. Custom fields, multi language support, custom triggers and automation make it easy to use.
AU
Anonymous User
05/08/23
"Great customer support platform"
What do you like best about Zendesk Support Suite? Easy to use platform for providing customer support through live channels, in addition to informative customer facing support articles.
