Zendesk Sell Reviews in April 2025: User Ratings, Pros & Cons

CRM integration for better sales management

What do you like best? Incredibly, he has been involved in our work and daily administration of our sales team, analyzing and managing sales data that contribute day by day to carry out a better process, in addition to fully automating all work administration, improving performance and increasing income. Its implementation is wide and one of the qualities that we use best and that contributes the most to our work is the mobile application, since it is easy and much more practical to ...

Zendesk Sell Best Choice CRM to Manage Business Task and Leads

What do you like best? Easiest Documentation to integrate with other software. Its a powerful and top sales management tool for business. Reminds business task and Reporting structure is very good. We can add lot of business activities as a notes. Make calls using system and track automatically. Its too much secure and mobile friendly to generate leads. What do you dislike? We did not find any issue to use Zendesk Sell. Excellent customer support to setup and manage ...

The overall experience with Zendesk has been really good, I would recommend it to any business.

What do you like best? Zendesk Sell was complete and flexible to meet our needs, it has several features that we can use and smoothes the sales process, such as personalization of sales offers, automation of tasks and roles, sales forecasting, organization of smart lists and reporting. Our team really liked this tool as there are a ton of really great options and features along with a fairly easy to use user interface. What do you dislike? Until now it has been useful and we love ...

Organization in the CRM system

What do you like best? Zendesk Sell has been my main tool to develop a CRM job in an excellent way. It has everythig in one, it is possible to integrate and record calls, import data, store and organize them properly, gamification makes all the work much easier, it is possible to set clear job goals, create boards and concrete and interactive project routes, which it allows me to reach our work goals more efficiently and quickly. I lke how easy it is to do my job here, it is automated ...

Great Pipeline Management Tool

What do you like best? We are able to automate tasks based on pipeline stage. This has been crucial to creating a consistent experience for clients. What do you dislike? We would like to see more options added in for integration (for example if we could integrate with our phone system and e-sign platform, this would increase our ability to automate). What problems are you solving with the product? What benefits have you realized? We are solving for the need to track ...

Especially useful when combined with Zendesk Support

What do you like best? The best thing about Zendesk Sell is the automatic integration with Zendesk Support. Besides, leads from Wordpress pages and self-constructed Tools can easily be linked. Within the tool, the really good overview, filter options and the option for smart lists represent the most useful tools. What do you dislike? Sell gives you much freedom in some areas which, if used, may be confusing when working in a large team (need of clear communication and ...

Easy to store customers and manage my offers.

What do you like best? I really liked the communication across different regions with locks and the programming was very easy, I also love the fact that I can place the notes in the homes and have access that I usually did not have when we were using the paper so that we use. Even the best thing about it is that I can invest scheduled appointments, just a solid product in general. What do you dislike? The reports are completely inadequate, it is not reliable because it has no way ...

Great product, efficient and really easy to implement.

What do you like best? I'm fond of incorporating the VoIP and capturing every message. You do not need an application from a third party to link it. I love also the fact that everything worked for the first time when I imported my results. Another great thing is that a little bit of gamification is possible. You can, for example, set your monthly sales targets, which inspire your face. The dashboard also gives you a panoramic view of all this so that you see that more deals are needed if ...

Sales development tool efficient and quick.

What do you like best? The task of calling back in the year is straightforward, and it's even simpler to sign a calling telephone. You may listen and I get a clear sense of the sources that lead me so that I can concentrate for them in the first spot when I adopt up to understand exactly what is happening in succession. What do you dislike? This has been beneficial so far and we appreciate that's flexible to fulfill our requirements, so there's nothing that I don't like and we can't ...

Not good for small business, documentation unclear about what is included in lower tiers

What do you like best? Decent product. Highly customizable. iOS app map function is useful. What do you dislike? Trying to setup is a nightmare if you're not on the highest tier of service. Documentation isn't clear that some services are only available unless you're on a higher cost plan. After hours of pulling hair out trying to get the service to work, finally contact support, only the find out that the function isn't available unless you pay more. Lots of services work this ...