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Zego - Property Management Software

Zego Reviews in April 2025: User Ratings, Pros & Cons

Simplify your property management with Zego.

3.3

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Zego Reviews & Ratings

3.3

Good

Based on 54 ratings & 51 reviews

Rating Distribution

Excellent

(32)

Very Good

(13)

Good

(2)

Poor

(0)

Terible

(4)

Expert's Review

Zego, a payment processing tool, has received generally positive feedback from users over the past year. Users appreciate the user-friendly interface and convenient payment options it offers, such as online payments and automated recurring payments. The platform's integration with management software and various payment methods like CashPay has streamlined ...Read more

Zego pros and cons

  • User-friendly interface that is easy to navigate and understand.

  • Convenient electronic payment options for tenants, making rent payment easier.

  • Great customer service with responsive support team.

  • Streamlined payment processing saves time and effort for users.

  • Issues with network dependency, causing disruptions in processing payments during system downtimes.

  • Changes in leadership affecting the vision and stability of the company.

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Showing 11-20 out of 51

AU

Anonymous User

08/02/23

3.5 out of 5

"Fun Learning for Property Managers"

What do you like best about Zego? I like the opportunity to learn something new in my industry and get free-bes in the process. What do you dislike about Zego? Wish there was more content for mixed use property management with the current trend for more walkable communites with retail and office on ground level and residential on the upper levels What problems is Zego solving and how is that benefiting you? Eliminated multiple trips to the bank through out the month for deposting rental ...

Read more

AU

Anonymous User

07/06/23

5 out of 5

"User Friendly!"

What do you like best about Zego? Zego has been extremely helpful to my colleagues and me. It is easy to use, and the customer service is great! What do you dislike about Zego? I do not have any issues with Zego. It works well for me. What problems is Zego solving and how is that benefiting you? Assisting us with reminding residents of rent and late payments

MR

Michael R

06/27/23

5 out of 5

"Great service, simple and easy!!"

What do you like best about Zego? A convenient way for tenants to pay online. Payments are easily sent to our account. Quick response times when we have an issue that needs to be discussed. Easy integration with our Rent Manager software. Reasonable fees. What do you dislike about Zego? Sometimes it takes a few days for money to show coming out of tenant's accounts; they seem confused as to why the money is not taken out of their account immediately. What problems is Zego solving and how is ...

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AU

Anonymous User

05/22/23

4 out of 5

"Saves so much time at the site level"

What do you like best about Zego? The amount of time saved, when using this product. That time given back to sites is so valuable. What do you dislike about Zego? Would love to see the products all connect to each other better. What problems is Zego solving and how is that benefiting you? Not having to manually receive and enter payments each month.

AU

Anonymous User

04/20/23

3.5 out of 5

"Its good"

What do you like best about Zego? It helps with our Efficiency. its integrated in our systems and has automated tools that help us with our payment processing. What do you dislike about Zego? Sometimes additional features can be setup but cost more What problems is Zego solving and how is that benefiting you? It helps with charging Non sufficient funds fees automatically when payments do not go through

JT

Jackie T

03/14/23

5 out of 5

"Easy to work with"

What do you like best about Zego? Zego is super easy to work with, I really dont think there is any downfall to it. What do you dislike about Zego? Should have a chat on the side for an instant talk or help What problems is Zego solving and how is that benefiting you? Its easy to ready when tenants post their rent.

JT

Jackie T

03/14/23

5 out of 5

"Easy to work with"

What do you like best about Zego? Zego is super easy to work with, I really dont think there is any downfall to it. What do you dislike about Zego? Should have a chat on the side for an instant talk or help What problems is Zego solving and how is that benefiting you? Its easy to ready when tenants post their rent.

AU

Anonymous User

03/13/23

3.5 out of 5

"Zego - Your one stop shop online payment resource!"

What do you like best about Zego? Both my residents and I can see payment history as well as make payments with a few easy clicks. What do you dislike about Zego? As a property manager, I cannot always process real-time voids. What problems is Zego solving and how is that benefiting you? They reduce the number of paper payments which reduces foot traffic in the office.

HH

Heather H

02/09/23

4 out of 5

"Great Product, Easy Use"

What do you like best about Zego? Zego is very streamlined and easy to use. The format and layout of the site make navigation very easy. You need very little support. With such an easy platform, your residents have a convenient way to submit their payments which allows you more flexibilty in your work flows. What do you dislike about Zego? It's not apparent enough when someone makes a duplicate payment. There should be a bigger red flag to avoid our residents getting fined. Getting support ...

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KJ

Katie J

02/01/23

5 out of 5

"Zego Paylease program works great"

What do you like best about Zego? The ease of using the interface for both customer and property management personnel What do you dislike about Zego? Everything is working fine for us. Credit card processing fees are high but it is a choice of the tenant to use credit card to pay. What problems is Zego solving and how is that benefiting you? Ease of payment posting and freeing up personnel to attend to the community needs