Simplify your property management with Zego.
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Zego offers custom pricing plan
Zego, a payment processing tool, has received generally positive feedback from users over the past year. Users appreciate the user-friendly interface and convenient payment options it offers, such as online payments and automated recurring payments. The platform's integration with management software and various payment methods like CashPay has streamlined ...Read more
User-friendly interface that is easy to navigate and understand.
Convenient electronic payment options for tenants, making rent payment easier.
Great customer service with responsive support team.
Streamlined payment processing saves time and effort for users.
Issues with network dependency, causing disruptions in processing payments during system downtimes.
Changes in leadership affecting the vision and stability of the company.
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AU
Anonymous User
01/06/24
"Convenient processing tool"
What do you like best about Zego? I like how user friendly Zego is. The verbage is self explanitory as well. What do you dislike about Zego? From my expirence, the only dislike that I have about ZEGO is that when other networks crash such as Zelle, Cashapp, then the ZEGO network is down as well so things can go awry with processing payments. What problems is Zego solving and how is that benefiting you? I do not have an answer to this question.
MH
Melinda H
12/28/23
"We've been a partner of Zego (formerly PayLease) since 2016."
What do you like best about Zego? I appreciate that Zego expedites our cases to upper tier support reps. We pride ourselves on doing due diligence before submitting a case and appreciate interacting with agents that can speak our language. What do you dislike about Zego? There's been a great amount of changes in Zego's leadership and for that, the vision of the company keeps changing. We already have our growing pains as a company, we don't need to feel those of our partner. What problems ...
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AU
Anonymous User
12/20/23
"Great platform for our needs"
What do you like best about Zego? Zego is a great platofrm for our company needs. User friendly, great customer service. What do you dislike about Zego? Some of the templates would be nice to customize further, but not a huge deal. What problems is Zego solving and how is that benefiting you? a majority of our tenants (and the world) prefer convenience and to pay electronically as opposed to driving to a specified location to drop off payment.
DJ
Dean J
12/19/23
"Zego & Rentals"
What do you like best about Zego? Zego makes it easy for our residents to make payments through various channels for their rent. They can set up automatic, recurring payments, pay via CashPay (which works like a money order) or make one time payments through our rental portal. What do you dislike about Zego? I think that there are some times when ACH payments/transactions take a long time to clear, and this creates some stress for some of our residents, but other than that, I've been ...
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KT
Kathy T
12/14/23
"Time Saver!"
What do you like best about Zego? Zego has helped us streamline payments and save so much time! Our residents love the ability to pay online, set up autopay, or use cash at the store. They have many options to meet any residents preferences! What do you dislike about Zego? Their customer support is slow getting back to you if you need to reach out to them for a specific payment. What problems is Zego solving and how is that benefiting you? They process all of our payments - we no longer ...
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AJ
Angee J
12/06/23
"Great Products and Customer Service"
What do you like best about Zego? We use Zego CashPay, as well the Online Pay option. It's convenient as easy for our residents. What do you dislike about Zego? I can't think of anything. We have not experienced anything disappointing. What problems is Zego solving and how is that benefiting you? We had diffulting scanning money orders into our bank. They couldn't be read and therefore lots of time was being spent in bank corrections. We no longer accept money orders and use CashPay. We ...
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ER
Elda R
11/30/23
"Easy life with Zego"
What do you like best about Zego? I like Zego because it makes collections easier for the company. What do you dislike about Zego? So far, Zego is still performing well & there's no complaint. What problems is Zego solving and how is that benefiting you? Zego helps in the fast collection of tenant's monthly rents thus making rent income on time.
AU
Anonymous User
10/11/23
"Experienced some difficulties while using this app"
What do you like best about Zego? I love the convenience of pay direct. It's super efficient What do you dislike about Zego? I disliked the lack of communication provided by support. What problems is Zego solving and how is that benefiting you? Zego addresses the convenience of processing payments effortlessly
JB
Jacky B
09/05/23
"Zego for Resident Payments"
What do you like best about Zego? We use Zego to allow residents at our apartment complexes to pay rent online. It has been very easy to implement and use. It integrates with our management software, which makes recording payments very easy. So far I have also had very good customer service. What do you dislike about Zego? There are only a couple of things I do not like about Zeog. When setting up users, it can be a little hard to make sure all fo the email notifications are selected, but ...
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ML
miri l
08/22/23
"Happy user"
What do you like best about Zego? outstanding customer support, and seamless integration What do you dislike about Zego? Don't have any complaints, and this was referred to me by a friend who's also very happy. What problems is Zego solving and how is that benefiting you? Having tenants pay online and be able to control the settings and options available
