8.0
Spot Score
Efficient eDiscovery made simple.
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Z-Discovery offers custom pricing plan
Exterro E-Discovery receives high praise from users for its exceptional tools and top-notch customer support. Users appreciate the ability to streamline legal hold processes, saving time and enhancing efficiency. The platform's value in the industry is highlighted, with users collaborating on new features and utilizing various tools like Legal Hold, Data ...Read more
Streamlined legal hold process, freeing up time and speeding up processes.
Unmatched value and collaboration in building features into the product roadmap.
Excellent customer support and attentiveness.
Intuitive and easy-to-use web UI.
Some features can be clunky and need improvement, like the interview module.
Limited flexibility and missing columns in report options.
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Showing 61-70 out of 87
10/15/18
Exterro eDiscovery
What do you like best? The Exterro Legal Hold and EDDM modules are some of the easiest eDiscovery tools to use and very intuitiveness. This solution is so much better then Relativity and just as powerful! I highly recommend this solution. What do you dislike? Hard to say...can't think of anything negative at this moment. The solution just keeps getting better and better! Recommendations to others considering the product Exterro is a powerful yet easy to use full spectrum EDRM and legal ...
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10/15/18
Mostly good
What do you like best? I like the new compliance portal. I am hoping it will track interview responses. What do you dislike? sometimes get conflicting answers to questions about what can be done. What business problems are you solving with the product? What benefits have you realized? Management of large amount of custodians and data.
10/15/18
Great overview and clarity on performing tasks in Exterro tool
What do you like best? Ease of use. I've never used tool before but was easy to navigate and understand how to use the tool What do you dislike? I've heard rumors that using API's isn't easy and the use of flat files (CSV is preferred. Not sure if this is true yet. What business problems are you solving with the product? What benefits have you realized? Issuing holds and tracking collections and custodians
10/15/18
Great Product
What do you like best? I am in IT and support this product for our legal team. Exterro has the best support that I have ever had the pleasure of working with. We are currently moving from on Prem to the cloud and I am looking forward to this transition. If we have any technical issues support is extremely quick to respond to any question or concern any staff members have. Even if it's a very simple question, the responses are excellent! What do you dislike? I honestly haven't had ...
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10/15/18
Paralegal - LH, EDDM
What do you like best? Legal hold functionality is very intuitive What do you dislike? We are having difficulty with SourceOne connector What business problems are you solving with the product? What benefits have you realized? Difficulty with SourceOne connector. Currently working with vendor
10/15/18
Informtative and Easy Learning Environment
What do you like best? Very nice environment to learn in and the help the presenter has is great. What do you dislike? It was not clear on the literature which classes were deemed Certification classes. What business problems are you solving with the product? What benefits have you realized? Managing our emails and deduping them.
10/15/18
Exterro is a great product for E-Discovery
What do you like best? Exterro has a very intuitive interface and workflow. What do you dislike? I haven't had a bad experience with Exterro so far. What business problems are you solving with the product? What benefits have you realized? Rapid E-Discovery
10/15/18
Ease of use
What do you like best? We were using ZL before switching to Exterro and explored other options from Microsoft. Exterro is much faster and the onboarding process went smoothly with Akila. What do you dislike? Collections are still slow but it's due to throttling from Microsoft. When collections failed, we would have to go to the reports window to find the failure but Exterro has now added a feature to show the failures. What business problems are you solving with the product? What ...
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10/15/18
Not used much but can count on it when needed
What do you like best? Intuitive interface, ease of administration, flexibility, cloud and on prem solutions What do you dislike? Working through all the requirements to gain full encryption. What business problems are you solving with the product? What benefits have you realized? Performing ECA and collecting info for outside counsel. Substantial reduction in time and expense using this product. Far more reliable and easier to produce.
10/15/18
Fantastic support and great service
What do you like best? The support for this program has been amazing. We have had a few issues with the implementation that have been resolved quickly and professionally What do you dislike? Nothing at this time, our experience has been fantastic What business problems are you solving with the product? What benefits have you realized? Reduction in time required and streamlining of processes
