8.0
Spot Score
Efficient eDiscovery made simple.
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Z-Discovery offers custom pricing plan
Exterro E-Discovery receives high praise from users for its exceptional tools and top-notch customer support. Users appreciate the ability to streamline legal hold processes, saving time and enhancing efficiency. The platform's value in the industry is highlighted, with users collaborating on new features and utilizing various tools like Legal Hold, Data ...Read more
Streamlined legal hold process, freeing up time and speeding up processes.
Unmatched value and collaboration in building features into the product roadmap.
Excellent customer support and attentiveness.
Intuitive and easy-to-use web UI.
Some features can be clunky and need improvement, like the interview module.
Limited flexibility and missing columns in report options.
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Showing 31-40 out of 87
AI
Administrator in Utilities
09/09/19
Rewarding.
What do you like best? Hearing about others experiences/best use practices. What do you dislike? Venue rooms are cold, although that is out of exterro control. What problems are you solving with the product? What benefits have you realized? Easier to track legal hold custodians with Exterro tool.
CM
Christine M
09/09/19
Legal Hold Compliance
What do you like best? The compliance portal has made it much easier to track custodian compliance and interview for additional data and custodians for the legal hold. What do you dislike? The quick start guide was not very helpful. Report options are not very flexible and often have a missing column that is not available to add which would make the report much more useful. What problems are you solving with the product? What benefits have you realized? Compliance with legal holds ...
Read more
AI
Administrator in Government Administration
09/09/19
after lengthy setup, eddm is pretty powerful
What do you like best? Litigation Holds are easy to track and acknowledge. List of custodians is accurate and the ease of use is the best. What do you dislike? not able to print directly from screen or have ability to print full list of documents; some of the screens are redundant. What problems are you solving with the product? What benefits have you realized? makes easier tracking for lit holds
UI
User in Insurance
09/09/19
eDiscovery Analyst
What do you like best? Reviewing large amount of documents using software What do you dislike? I have had times when Exterro is slow to work and that is annoying. What problems are you solving with the product? What benefits have you realized? Finding documents (or not finding documents) to support a legal theory.
AI
Administrator in Pharmaceuticals
09/09/19
eDiscovery Manger
What do you like best? The entire end-to-end platform. Most favorite are legal hold, ECM and EPM. What do you dislike? I am very satisfied with the entire suite of Exterro prodcuts. Recommendations to others considering the product: Get a great project manager. What problems are you solving with the product? What benefits have you realized? EDDM functionality.
UI
User in Utilities
09/09/19
Great product and great service
What do you like best? That Exterro integrates your legal hold, public records, and security needs in one place. What do you dislike? I have not found any downsides yet but am interested to see how Jordan Lawrence is integrated into the platform. What problems are you solving with the product? What benefits have you realized? Exterro has made our legal hold and public records requests processes repeatable and defensible. Also, having one system of record is very beneficial.
DB
Derek B
09/09/19
Fantastic support and great service
What do you like best? The support for this program has been amazing. We have had a few issues with the implementation that have been resolved quickly and professionally What do you dislike? Nothing at this time, our experience has been fantastic What problems are you solving with the product? What benefits have you realized? Reduction in time required and streamlining of processes
IA
Industry Analyst / Tech Writer in Insurance
09/09/19
Exterro - Legal Holds and E discovery
What do you like best? Exterro apprears to have been a great product for Legal Holds and collections with robust filtering process. E discovery, asset management and integration to custodian devices is a pretty defined process. there is a lot of room to fix issues such as scaling to collection from more than 10k docs. What do you dislike? Scaling of issues. Viewing pdf docs more than 200 pages is really slow and times out. Upgrade and patching is a cumbersome process. Recommendations ...
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MM
Melissa M
09/05/19
Exterro is the only solution you need
What do you like best? We currently only have the Legal Hold platform, but we're looking to add additional Exterro modules to streamline different processes. What do you dislike? I personally haven't found something I dislike yet. What problems are you solving with the product? What benefits have you realized? The platform is so easy to use. It saves lots of time and consequently, money.
UI
User in Insurance
09/04/19
Very powerfull tool
What do you like best? The search capabilities, they are quire intensive and meet legal requirements What do you dislike? Issues with data collection and production What problems are you solving with the product? What benefits have you realized? External litigation and eDiscovery review
