Z-Discovery Reviews in January 2025: User Ratings, Pros & Cons

eDiscovery Manger

What do you like best? The entire end-to-end platform. Most favorite are legal hold, ECM and EPM. What do you dislike? I am very satisfied with the entire suite of Exterro prodcuts. Recommendations to others considering the product: Get a great project manager. What problems are you solving with the product? What benefits have you realized? EDDM functionality.

Great product and great service

What do you like best? That Exterro integrates your legal hold, public records, and security needs in one place. What do you dislike? I have not found any downsides yet but am interested to see how Jordan Lawrence is integrated into the platform. What problems are you solving with the product? What benefits have you realized? Exterro has made our legal hold and public records requests processes repeatable and defensible. Also, having one system of record is very beneficial.

Fantastic support and great service

What do you like best? The support for this program has been amazing. We have had a few issues with the implementation that have been resolved quickly and professionally What do you dislike? Nothing at this time, our experience has been fantastic What problems are you solving with the product? What benefits have you realized? Reduction in time required and streamlining of processes

Rewarding.

What do you like best? Hearing about others experiences/best use practices. What do you dislike? Venue rooms are cold, although that is out of exterro control. What problems are you solving with the product? What benefits have you realized? Easier to track legal hold custodians with Exterro tool.

Exterro is the only solution you need

What do you like best? We currently only have the Legal Hold platform, but we're looking to add additional Exterro modules to streamline different processes. What do you dislike? I personally haven't found something I dislike yet. What problems are you solving with the product? What benefits have you realized? The platform is so easy to use. It saves lots of time and consequently, money.

easy to learn, easy to master

What do you like best? I like (most of the navigation and speediness of the Exterro fusion tool. What do you dislike? there are some minor navigation quirks that could be improved. i am working on submitting them with a colleague to the suggestions portal. Recommendations to others considering the product: utilize the training Exterro offers, and practice, practice, practice in the test environment. What problems are you solving with the product? What benefits have you realized? having ...

In progress implementation

What do you like best? Ease of use for our Law department as well as integration with O365 What do you dislike? Ongoing issues with Onedrive connector which currently connects but does not collect What business problems are you solving with the product? What benefits have you realized? One dashboard for legal discovery and work flow

Ease of use

What do you like best? We were using ZL before switching to Exterro and explored other options from Microsoft. Exterro is much faster and the onboarding process went smoothly with Akila. What do you dislike? Collections are still slow but it's due to throttling from Microsoft. When collections failed, we would have to go to the reports window to find the failure but Exterro has now added a feature to show the failures. What business problems are you solving with the product? What ...

Exterro eDiscovery

What do you like best? The Exterro Legal Hold and EDDM modules are some of the easiest eDiscovery tools to use and very intuitiveness. This solution is so much better then Relativity and just as powerful! I highly recommend this solution. What do you dislike? Hard to say...can't think of anything negative at this moment. The solution just keeps getting better and better! Recommendations to others considering the product Exterro is a powerful yet easy to use full spectrum EDRM and legal ...

Best e-discovery software on the market

What do you like best? Extremely user-friendly, comprehensive system, always enhancing the products. What do you dislike? There is absolutely nothing I dislike about it! Recommendations to others considering the product We recommend starting small and adding modules as you go. Also recommend using SaaS. What business problems are you solving with the product? What benefits have you realized? Defensible legal hold process; saving money with data management vs previous vendors