Yesware Reviews in March 2025: User Ratings, Pros & Cons

Yesware as a great business tool

What do you like best? I love the ability to truly track the success of our outreach. Knowing what does and doesn't work and being able to pivot accordingly is incredibly beneficial. What do you dislike? At this, I don't have negative feedback. Recommendations to others considering the product: Make sure you do a deep dive into everything it can do. It's a rich, user friendly tool. What problems are you solving with the product? What benefits have you realized? ...

Makes reaching out to my customer very easy and the insights are very useful

What do you like best? The email tracking feature is invaluable to me. I reach to a large user base and keeping track of who I need to follow up with is made easier with Yesware What do you dislike? The Yesware action buttons are all over my email screen. Recommendations to others considering the product: Has all the features you expect out of any sales enablement tool or email tracking tool. I have been using it for a year now and haven't been disappointed with it even ...

Fantastic tool for productivity and efficiency in sales

What do you like best? The Gmail to Salesforce connection was the key feature for us. Yesware makes logging communication so easy, and works with custom objects in addition to accounts and leads. You can fill in all necessary details in the same window and see those details when you return to the same email (which also helps prevent duplicates). The tracking feature is also very useful for staying on top of conversations. I haven't used templates or analytics much myself, but colleagues ...

Great for outbound marketing , team performance management and lead generation

What do you like best? Love the ability to create team folder for templates and then track the overall performance of each email. The open receipts is a great feature too for timely touch points. What do you dislike? Add an autosave function to the email template builder - very frustrating when you've formatted an email and then lose it. Recommendations to others considering the product: Keep the product updates coming - couldn't imagine not having yesware in my inbox. ...

Easy to use and valuable data

What do you like best? Yesware gives me everything I need: - Notifications when my emails are opened - Templates for frequently used emails - Location stamp for email openings What do you dislike? There is nothing I dislike about Yesware. It's a great program. What problems are you solving with the product? What benefits have you realized? It's helping me see who is interested in my content.

Accurate and actionable intel that helps increase sales productivity

What do you like best? The ability to dive into the details of tracked hits as well as attachment tracking What do you dislike? The inability to track specific user views when there are multiple recipients as well as when emails are forwarded Recommendations to others considering the product: Make sure all integrations are working before setting up notifications and alerts otherwise there can be a lot of noise What problems are you solving with the product? What ...

I can't live without Yesware

What do you like best? The functionality is amazing, this thing is a life savor and a critical solution when it comes to building pipeline and outbounding What do you dislike? The fact you can't customize by default the reminders. What problems are you solving with the product? What benefits have you realized? A. Reminders for follow ups. B. Monitoring email openings. C. Scheduling meetings

Yesware helps me stay organized and work efficiently to communicate with my customers.

What do you like best? Templates are easy to create and organize. Mail merges, campaigns (manual and auto) are great options for various campaigns. Love that I can make campaign cards to customize as I go. integration with salesforce is great and reports are insightful and easy to pull. Easy to use interface all around. What do you dislike? Sometimes reporting is difficult to track if we are sharing templates. I'd like it if when I create an email campaign, that that email would ...

I can anticipate when I'm going to get a response...

What do you like best? I can see how many times someone opens an email, which indicates either they are really interested in my message or either they are scrolling through their emails. I like that I can run campaigns, so I can upload a bunch of email contacts and then set it to run. One thing that is great is the personalization for each email in the campaign - although time consuming - I know that personalized emails or messages get better responses. What do you dislike? ...

Great Product!

What do you like best? Campaigns! Being able to export a CSV and send out a touch campaign is amazing, and great time saver. Also, being able to pre made templates. What do you dislike? Not being able to export the templates. What problems are you solving with the product? What benefits have you realized? Outbound Prospecting- Its provided us to be able to mass touch our accounts at one time, or personalize a section to a select group.