Ybug Reviews in April 2025: User Ratings, Pros & Cons

"Easy to install and use, wide variety of integrations"

What do you like best about Ybug? Getting familiar with Ybug really takes a few minutes. Widget for customers is absolutely easy to use and has everything customers might need. Widget settings also provide all options which were relevant for us. In short, Ybug covers our needs and does not provide unnecessary and complicated things. What do you dislike about Ybug? There were some things we missed in Ybug widget but after getting in touch with developers everything has been ...

"Very good solution for visitor feedback"

What do you like best about Ybug? Even the free version has all the necessary tools, has essential functionality (like several available languages), and looks nice. What do you dislike about Ybug? Hard to find anything missing. A nice feature tho would be to change the language of the feedback window independent of the browser setting. Recommendations to others considering Ybug: For my needs Ybug was the best solution. Easy setup, quick and good support, excellent service. What problems is ...

"It does all I need it to do."

What do you like best about Ybug? Ability to get screenshots describing errors from users. What do you dislike about Ybug? Limitations of number of screenshots in free plan. Recommendations to others considering Ybug: It's great service and it's very easy to implement. I can definitely recommend it. What problems is Ybug solving and how is that benefiting you? Quick and easy way to get error reports with screenshot from users

"Great tool for capturing bugs."

What do you like best about Ybug? Easy to use interface. Great emails from the founders that guide you through the experiance. What do you dislike about Ybug? Don't have video recording capture. This is a feature I would need. What problems is Ybug solving and how is that benefiting you? Capturing bugs live and automating transfer of these bugs to our Development pipeline.

"Great service and comprehensive insights"

What do you like best about Ybug? It gives comprehensive insights over my projects. Pricing is affordable. Available also free plans for non-profit and small businesses. Easy to set up and use. Widget doesn't slow down my website or make too many DNS calls. What do you dislike about Ybug? There is nothing to complain so far. Everything works as described. If there would be an integration option for free plans, it would be even better! What problems is Ybug solving and how is that benefiting ...

"Great and affordable solution"

What do you like best about Ybug? The support of the Ybug team is amazing. They respond quickly and do not even hesitate to extend their API if some important feature is missing. That is something you will not get from big players. What do you dislike about Ybug? So far there is nothing I dislike....... Recommendations to others considering Ybug: Its cheap, customizable and the support is amazing. What problems is Ybug solving and how is that benefiting you? Allow customers to quickly and ...

"Checks all the boxes"

What do you like best about Ybug? Having tried all the competitors out there, Ybug has checked all the prices for us: - Unbeatable pricing - Great third-party integrations - A responsive team The last checkbox is huge for us. Ybug's team will ALWAYS address your feedback and is very quick to add features when it makes sense. They've also proactively reached out to us in the past if there have been any issues (which rarely happens) Overall I'm very happy with the service and performance Ybug ...

"YBug is a great and affordable issue creation tool. Easy to use and install."

What do you like best about Ybug? The way it integrates with JIRA, ease of use when implemented and the pricing for our small agency. What do you dislike about Ybug? Nothing at the moment, all seems fine for us. Recommendations to others considering Ybug: I would recommend this as a bug/issue ticket creation tool. Easy to use and affordable. What problems is Ybug solving and how is that benefiting you? A major problem solved by using Ybug is issue/bug ticket creation straight into JIRA. It ...

"Good experience in web development"

What do you like best about Ybug? A quick opportunity to get fixes via the web interface from our clients, all fixes get into our task system and bugs with the statuses. Rich e-mail and Zapier integration capabilities. What do you dislike about Ybug? I would like more flexible user interface customization. What problems is Ybug solving and how is that benefiting you? Getting fixes from customers when developing websites.

"Easy to use, and a fantastic addition for getting the right information to the right people"

What do you like best about Ybug? Simple setup, quick and easy to submit a report to slack and trello, and ability to annotate markup. What do you dislike about Ybug? Would like better control of feedback overlay or ability to auto hide maybe. Sometimes it covers important content. What problems is Ybug solving and how is that benefiting you? We are building advanced customer administrator dashboards deployed over many servers. Ybug allows developers and customer to easily submit a bug ...