8.0
Spot Score
Efficiently track and resolve bugs.
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VV
Vitaliy V
10/20/23
"Great service for less money"
What do you like best about Ybug? The ability to make the screenshots right after the review writing. Very easy to use. There are a lot of integration options incl. webhooks and it's great! What do you dislike about Ybug? There's no ability to download the screenshots but it's not so critical. What problems is Ybug solving and how is that benefiting you? Now we're launching the new website, so, the gathering feedbacks from the users in the primer stage is very important. The benefit we've ...
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TV
Teddy V
10/04/23
"Nice product, and the two way to install it is awesome !"
What do you like best about Ybug? It was extremely easy and fast to install for our internal needs via the browser extension. As the only thing needed is an account and the extension, I don't think it is possible to have a faster installation process. We are a small team at the moment of this review, lots to do without enough time. When I saw the extension and how it works, I jumped on it and send the info to other team members. Now they can create bug or anything else) reports with ease ...
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SN
Stanislav N
09/07/23
"Best solution to make your visitors help you with bugs, issues and quick feedback!"
What do you like best about Ybug? The best feature is the widget that easily installed on your website and allow to make a screenshot of your page by user with all graphic tools to show you the exact place of the issue on the website. What do you dislike about Ybug? I cannot find anything I dislike. The tool is awesome. A quick suggestion: it would great to have internal ticket system, or a simple tool that will provide a quick respond or thanks to a user for the submitted ...
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AU
Anonymous User
06/13/23
"Flexible and very simple to use"
What do you like best about Ybug? This is exactly what we needed. A simple and clear feedback form. What do you dislike about Ybug? Nothing, but a little more flexibilty and control to the widget would be nice What problems is Ybug solving and how is that benefiting you? We are showing it to internal users in the company, and allow them to submit feedback and feature requests
MW
Mateusz W
07/06/22
"EscolaSoft use ybug on daily basis and find it very useful."
What do you like best about Ybug? Easy to install process, Jira and Github integration. We found a bug with taking screenshots in an iframe, which was submitted and fixed by the really responsive team. What do you dislike about Ybug? you cannot leave comments on ybug, yet we use Jira or Github integration, were we leave feedback comments, so this is not essential. What problems is Ybug solving and how is that benefiting you? gathering visual feedback from clients and testers
AU
Anonymous User
05/18/22
"Just what we needed!"
What do you like best about Ybug? Console log sent on bug report, extremely simple interface for clients to interact with. Screenshots with mark ups and text has made debugging visual issues infinitely easier. What do you dislike about Ybug? In all honesty, I think the pricing tiers should be simplified; I can see there being a large market of people who would throw this on a project if it included console logging and basic bug reporting features. What problems is Ybug solving and how is ...
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LB
Lucian B
12/28/21
"Easy to use and integrate, highly customizable"
What do you like best about Ybug? Ybug is very easy to integrate into your solution and it has plenty of customization options to match your use-case. The screen-shot + annotation features are a godsend; the users can easily submit a bug report or a feature enhancement that points directly to the pain point. Also, direct integration with Jira makes it even better. What do you dislike about Ybug? Ybug works very well as is now, there isn't really anything I dislike about it. Recommendations ...
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AU
Anonymous User
11/25/21
"Great software, relatively lightweight - a little pricey and no HIPAA compliance"
What do you like best about Ybug? Easy of use, capture screenshots, integrations What do you dislike about Ybug? Pricing, it's not affordable for lean startups, especially if you just want to use it internally for 1-3 people-sized teams. What problems is Ybug solving and how is that benefiting you? Organize and track issues in a central place.
AU
Anonymous User
09/21/21
"Easy to install, easy to use, valuable for feedback"
What do you like best about Ybug? Very discrete and integrates with clickup. Easy install on my electron app. Dashboard is simple and clear. What do you dislike about Ybug? It could have an option to catch errors on console and automatically open a bug form. Some snapshots I made did not catch images and instead error placeholders (don't know if it is by design due to privacy). What problems is Ybug solving and how is that benefiting you? Getting feedback for my app
AU
Anonymous User
08/26/21
"Ybug is the best solution for user feedback."
What do you like best about Ybug? Ybug is free to start, easy to integrate, and allows you to really customize its appearance and manually trigger the window. With a bit of CSS + JS, you can turn this from a simple feedback tool into something that is truly integrated into your software product. The support is phenomenal. What do you dislike about Ybug? There is nothing I dislike about Ybug. It's the best integrated user feedback solution on the market. What problems is Ybug solving and how ...
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