Ybug Reviews in January 2025: User Ratings, Pros & Cons

"Great service for less money"

What do you like best about Ybug? The ability to make the screenshots right after the review writing. Very easy to use. There are a lot of integration options incl. webhooks and it's great! What do you dislike about Ybug? There's no ability to download the screenshots but it's not so critical. What problems is Ybug solving and how is that benefiting you? Now we're launching the new website, so, the gathering feedbacks from the users in the primer stage is very important. The benefit we've ...

"Best solution to make your visitors help you with bugs, issues and quick feedback!"

What do you like best about Ybug? The best feature is the widget that easily installed on your website and allow to make a screenshot of your page by user with all graphic tools to show you the exact place of the issue on the website. What do you dislike about Ybug? I cannot find anything I dislike. The tool is awesome. A quick suggestion: it would great to have internal ticket system, or a simple tool that will provide a quick respond or thanks to a user for the submitted ...

"Flexible and very simple to use"

What do you like best about Ybug? This is exactly what we needed. A simple and clear feedback form. What do you dislike about Ybug? Nothing, but a little more flexibilty and control to the widget would be nice What problems is Ybug solving and how is that benefiting you? We are showing it to internal users in the company, and allow them to submit feedback and feature requests

"EscolaSoft use ybug on daily basis and find it very useful."

What do you like best about Ybug? Easy to install process, Jira and Github integration. We found a bug with taking screenshots in an iframe, which was submitted and fixed by the really responsive team. What do you dislike about Ybug? you cannot leave comments on ybug, yet we use Jira or Github integration, were we leave feedback comments, so this is not essential. What problems is Ybug solving and how is that benefiting you? gathering visual feedback from clients and testers

"Just what we needed!"

What do you like best about Ybug? Console log sent on bug report, extremely simple interface for clients to interact with. Screenshots with mark ups and text has made debugging visual issues infinitely easier. What do you dislike about Ybug? In all honesty, I think the pricing tiers should be simplified; I can see there being a large market of people who would throw this on a project if it included console logging and basic bug reporting features. What problems is Ybug solving and how is ...

"Easy to use and integrate, highly customizable"

What do you like best about Ybug? Ybug is very easy to integrate into your solution and it has plenty of customization options to match your use-case. The screen-shot + annotation features are a godsend; the users can easily submit a bug report or a feature enhancement that points directly to the pain point. Also, direct integration with Jira makes it even better. What do you dislike about Ybug? Ybug works very well as is now, there isn't really anything I dislike about it. Recommendations ...

"Ybug is the best solution for user feedback."

What do you like best about Ybug? Ybug is free to start, easy to integrate, and allows you to really customize its appearance and manually trigger the window. With a bit of CSS + JS, you can turn this from a simple feedback tool into something that is truly integrated into your software product. The support is phenomenal. What do you dislike about Ybug? There is nothing I dislike about Ybug. It's the best integrated user feedback solution on the market. What problems is Ybug solving and how ...

"Easy to install and use, wide variety of integrations"

What do you like best about Ybug? Getting familiar with Ybug really takes a few minutes. Widget for customers is absolutely easy to use and has everything customers might need. Widget settings also provide all options which were relevant for us. In short, Ybug covers our needs and does not provide unnecessary and complicated things. What do you dislike about Ybug? There were some things we missed in Ybug widget but after getting in touch with developers everything has been ...

"Great tool for capturing bugs."

What do you like best about Ybug? Easy to use interface. Great emails from the founders that guide you through the experiance. What do you dislike about Ybug? Don't have video recording capture. This is a feature I would need. What problems is Ybug solving and how is that benefiting you? Capturing bugs live and automating transfer of these bugs to our Development pipeline.

"Great service and comprehensive insights"

What do you like best about Ybug? It gives comprehensive insights over my projects. Pricing is affordable. Available also free plans for non-profit and small businesses. Easy to set up and use. Widget doesn't slow down my website or make too many DNS calls. What do you dislike about Ybug? There is nothing to complain so far. Everything works as described. If there would be an integration option for free plans, it would be even better! What problems is Ybug solving and how is that benefiting ...