Xref Reviews in February 2025: User Ratings, Pros & Cons

"Longstanding user/client of xref"

What do you like best about Xref? The platform is so user-friendly for both administrators and candidates. The ref check itself saves our team so much time and a lot of the references are completed outside of standard business hours which means we get the reference back within a 24 hour period. We've also just recently integrated into our ATS - Workday! What do you dislike about Xref? Very minor, but having to log in every time, no single sign on. Recommendations to others considering ...

"KIPP SoCal Review"

What do you like best about Xref? The integration to our applicant tracking system. I move someone to the XREF stage, and the forms are automatically sent out. It is a low lift. What do you dislike about Xref? The rating of a review based on the number of words. Hiring managers get confused sometimes, and equate that rating as a rating of the review itself. Example: if the referrer doesn't type many words in their review, the review is given a bad rating. The hiring manager glances at that ...

"It is ridiculously easy to use and user friendly"

What do you like best about Xref? The fact that I send the link to a candidate and they are responsible for filling everything in and confirming that their references respond in a timely manner. It saves me so much time. It also creates a situation where since I am not actually interviewing the manager personally, I don't even need to be part of the same industry. I can just send out a link and it gets responded to since the question sheet is set up to handle that. What do you dislike about ...

"Works well but could make some improvements"

What do you like best about Xref? The opt in option for references who may be interested in work opportunities themselves The integration with our ATS is great. Customer service from the team with tips and tricks on reference questions etc. What do you dislike about Xref? Could make some improvements such as sms notification to the candidate and the ability to update, create and amend the questionnaires yourself. Expensive for what it is in comparision to other systems on the market What ...

"Works well but could make some improvements"

What do you like best about Xref? The opt in option for references who may be interested in work opportunities themselves The integration with our ATS is great. Customer service from the team with tips and tricks on reference questions etc. What do you dislike about Xref? Could make some improvements such as sms notification to the candidate and the ability to update, create and amend the questionnaires yourself. Expensive for what it is in comparision to other systems on the market What ...

"Great Insight into Candidates"

What do you like best about Xref? The abilty to give a brief insight into candidates. What do you dislike about Xref? Group requests can take some time to put together. What problems is Xref solving and how is that benefiting you? Providing brief insights into candidates with the abitlity to read deeper. Spots AI, and IP issues.

"it's a great way to conduct references if you are short on time."

What do you like best about Xref? Easy to use. great support. Bulk references if you are dealing with volume. Great way to check the progress of it. What do you dislike about Xref? I think the replacement of referees is a bit confunsing and we are often having to send additional links because we can replace the reference on the first go. What problems is Xref solving and how is that benefiting you? Not quite sure what problems is Xref solving?

"User-friendly"

What do you like best about Xref? I like how easy it is to use--just need to enter candidate details and hit 'Submit.' I also like that the system automatically send notifications to the candidates and to me if they haven't initiated the check. What do you dislike about Xref? I wish it had a reporting function where I can sort the references by their answers. For example, one of the questions asked is if the reference is open to exploring new career opportunities. I'd like to be able to ...

"Lack of optimization"

What do you like best about Xref? Dont have to play phone tag with the references and waste either one of our valuable time What do you dislike about Xref? It doesnt adapt to phones or tablets. Really only good for use on a computer. What problems is Xref solving and how is that benefiting you? Easily uploads the completed references into the clients profile and eliminates a lot of time trying to chase down references

"Reference checks made easy"

What do you like best about Xref? Super easy to use with or integration with Expr3ss. I frequently use Xref each day in my work as a recruiter, usually putting through over 15 candidates through XRef with two referees. Implementation, along with the number of features creates a smooth process. The reports are very easy to use/read for our hiring managers. The customer support is really quick and helpful when needed. What do you dislike about Xref? I think it would be nice to give the user ...