xMatters Reviews in April 2025: User Ratings, Pros & Cons

"Overview"

What do you like best about xMatters? It has made work easy. Very useful platform to work with. What do you dislike about xMatters? Nothing as of now. This is just awesome. What problems is xMatters solving and how is that benefiting you? Incident Management in xMatters lets you initiate, work, and review an incident from a simple, intuitive command center

"Good alert management solution."

What do you like best about xMatters? We can get alert based on an incident onto our email, sms, Teams. Convenient to use. What do you dislike about xMatters? Some UI elements make searching a configuration bit difficult. What problems is xMatters solving and how is that benefiting you? Good solution for incident based alerting

"best incident to resolution"

What do you like best about xMatters? the best part is the automation they provide and also the varios support option we can add or configure and they provide free demo too before purchasing the subscription What do you dislike about xMatters? nothing to dislike about Xmatters only they should release some add on plugins and also increwsw the support options so that we can contact them in case of any issues What problems is xMatters solving and how is that benefiting you? its the best ...

"xMattres is an Excellent"

What do you like best about xMatters? xMattres is something really great and helpful for things like backpain and aches are reduced.All the xMattres are to good and low prices and people can affordable. What do you dislike about xMatters? As of now I didn't find any dislike.xmattres is really good and no disadvantage as of now . Me an dmy falimy and friends are also I have referred to use this.most of them are using no dislikes What problems is xMatters solving and how is that benefiting ...

"Wonderful Experience"

What do you like best about xMatters? Product is good. Had good experience eith wonderful product. What do you dislike about xMatters? Nothing as such as i liked everything. Experience was super good. What problems is xMatters solving and how is that benefiting you? To manage incident we use the service now and it is very user friendly and better experience it has given to us

"Very easy and simple in use"

What do you like best about xMatters? On-call management, Reporting, Alert page acknowledgment and multiple app stores. Easy to set up and configure. What do you dislike about xMatters? There is no way to mark Duplicate to the pages and eliminate similar pages themselves. There should be a way to deduct the same page wither 15 or 30-minute time frame and not to page . Recommendations to others considering xMatters: Please work more on Alert pages to make them more easy and customise What ...

""xMatters: The Key to Scaling Up and Improving Service Reliability""

What do you like best about xMatters? xMatters ensures teams' infrastructure and applications always work, reducing downtime and increasing service reliability. With xMatters' code-free workflow builder, teams can automate workflows and reduce the time it takes to deliver products and services. xMatters' adaptive approach to incident management enables teams to collaborate and resolve incidents quickly and efficiently. What do you dislike about xMatters? I have been using this platform for ...

"Ease in finding any prod issues"

What do you like best about xMatters? The conciseness and the preciseness in alerting and the concept of having hierarchial alerting POC is recommended What do you dislike about xMatters? Sometimes there are false alerts that we have observed What problems is xMatters solving and how is that benefiting you? Alerting quickly to right POC for any incident

"Best paging system / application ever"

What do you like best about xMatters? The best part of the xMatters is we can configure it in multiple channels like SMS, Call, and App. We can even receive the page via email. What do you dislike about xMatters? There are no major downsides as per my experience in using matters past 5+ years. Recommendations to others considering xMatters: I would definitely suggest others to use this Product for paging systems What problems is xMatters solving and how is that benefiting you? This is very ...

"Xmatters being helpful to our service"

What do you like best about xMatters? What I like about xMatters is it directly notifies the persons who's on-call. This is critical to expedite failing services happened during off-business hours What do you dislike about xMatters? Nothing much. It pretty much doing it's purpose What problems is xMatters solving and how is that benefiting you? It solves the calling-out the attention of users or the owners of applications