XM Fax Reviews in February 2025: User Ratings, Pros & Cons

"Technical Support"

What do you like best about XM Fax? The assistance I receive from your technical team What do you dislike about XM Fax? I haven't experienced any major issue at the moment. What problems is XM Fax solving and how is that benefiting you? I am resolving inactive/out of sync server issues. I also did OS upgrade and a Tomcat server hot-fix.

"Xmedius ROCKS!"

What do you like best about XM Fax? Super Fast support, professional and extreme stable system to support all your business needs. Easy to manage console. easy to implement. very minimum system requirement works well with SiP trunk and PRI What do you dislike about XM Fax? we have it for the 4th years already - 0 issue. Nada...ZIP. the support and sales are always there whenever you need them. Recommendations to others considering XM Fax: Georges B, should be you one and the only person you ...

"Xmedius ROCKS!"

What do you like best about XM Fax? Super Fast support, professional and extreme stable system to support all your business needs. Easy to manage console. easy to implement. very minimum system requirement works well with SiP trunk and PRI What do you dislike about XM Fax? we have it for the 4th years already - 0 issue. Nada...ZIP. the support and sales are always there whenever you need them. Recommendations to others considering XM Fax: Georges B, should be you one and the only person you ...

"Good concept, great support, updates and other things keep bringing it down...."

What do you like best about XM Fax? The ability for the system to distribute the faxes to the appropriate departments folders on the company network drive. Saves time on distribution. Also the ability for the product to send faxes from any document. What do you dislike about XM Fax? The fax server software is not user friendly and doesn't lend itself to the ability to fix issues on our own quickly. Currently when there is some form of update on the server, it causes the system not to work ...

"Xmedius fax System Review "

What do you like best about XM Fax? Service. Rapid problème résolution. Support By compétent people What do you dislike about XM Fax? Time To put in place . Sometimes time To hâte an answer What problems is XM Fax solving and how is that benefiting you? No more régular fax. Ip only Foster and more efficient

"Good Product"

What do you like best about XM Fax? That it allows for web based configuration What do you dislike about XM Fax? The customer support is lacking. I had some issues with set up of users and it took me a long time to get an adequate answer. What problems is XM Fax solving and how is that benefiting you? Faxing in a digital world

"Excellent Support and Great Options"

What do you like best about XM Fax? I was a new systems admin for a company that had been using XMediusFAX on premises for years. They were on an older version, but had recently migrated to Office 365 and were trying to move other services to the cloud. XMedius worked with me to get us to the newest version quickly and painlessly, then helped us transition our services to new hardware. No issues, and no problems! What do you dislike about XM Fax? I haven't had any problems with XMedius at ...

"Horrible customer service - Bait and switch just trying to get money"

What do you like best about XM Fax? Its send faxes, and now I need to meet the 40 character minimum for this section. What do you dislike about XM Fax? They encouraged me to purchase Fax Credits in bulk so we would not run out and I paid $1200. Then after 12 months they expired and 50% of them had not been used. They just told me too bad you need to purchase more. So a waste of $600. They have no way to automatically refill the fax credits, They are unable to charge a credit card to pay for ...

"XMediusFax migration from older fax service"

What do you like best about XM Fax? That it's a cloud based service, so users are able to fax from anywhere. Also that it can accept a lot of faxes at the same time. I also like that we can set a policy on the groups . I like that we can choose and switch which fax number will be come the main. I like that there is an app for mobile devices. What do you dislike about XM Fax? It would have been nice to have a non-Administrator role we can assign to our receptionists so that they can monitor ...

"Xmedius, the right choice"

What do you like best about XM Fax? The over all experience as an admin has been great. The install was done quickly and accurately, the training was very helpful and offered live Q&A instantly. The web interface and exchange plugins are easy to use and will be a good experience for our end users What do you dislike about XM Fax? Nothing was mentioned for downloading the hot fixes prior to the installer logging in. The preinstall list otherwise was very informative, very good choice in a ...