XM Fax Reviews in February 2025: User Ratings, Pros & Cons

"Easy to use and administrate."

What do you like best about XM Fax? Easy to administrate and no misplaced faxed documents. We use several shared fax numbers and XMedius has made sharing fax "machines" and keeping faxes secure a breeze. What do you dislike about XM Fax? not really a down side as it's common, the phone number porting process can sometimes be lengthy (Do not think this is XMedius telecom rather our telecom trying to delay the port). Recommendations to others considering XM Fax: Use the mass import feature to ...

"XMedius - Does what it was designed to do. Tech support is fast"

What do you like best about XM Fax? The reports are good and easy to customize Incoming/Outgoing fax history Easily route faxes to email, network share, printer What do you dislike about XM Fax? The UI is a little outdated and some of the views do not have the ability to sort columns. The services can be a little slow to restart. Recommendations to others considering XM Fax: Reduce your carbon footprint by almost eliminating paper. What problems is XM Fax solving and how is that benefiting ...

"Reliable fax service"

What do you like best about XM Fax? How easy it is to deploy to many users via a single web portal. What do you dislike about XM Fax? Notifications on status of sent faxes if successful or not. What problems is XM Fax solving and how is that benefiting you? Like already stated, how the get the most users possible with ease to gain access to this service to have the benefit of easily sending out faxes without having major administrative and IT assistance.

"Easy to use Fax Solution"

What do you like best about XM Fax? XM Fax is easy to use. The ability to get your faxes delivered to your outlook email inbox is a fantastic feature. What do you dislike about XM Fax? Configuration complexity for Technology dept. What problems is XM Fax solving and how is that benefiting you? Sending and receiving faxes are easily achieved.

"The application is mature, the team that supports it, they are just phenomenal."

What do you like best about XM Fax? We are a hosted solution provider and work with many application vendors, out of the dozens of support teams for those applications the Xmedius support team has always been the most responsive. Everyone is knowledgable about the product and I've never had to stop and think "what are our SLA's for their support?", I can count the application vendor teams like that on one hand and the Xmedius support team is the top of that list. What do you dislike about ...

"Faxing made easy!"

What do you like best about XM Fax? Makes faxing easy for our staff and allows us to cancel our analog phone lines and dispose of our outdated fax machines. What do you dislike about XM Fax? I don't care for the pre-paid subscription plans that expire in 1, 3 or 5 years. We had to (gu)estimate how many fax pages are sent and received because as an organization, this information was not known. We didn't want to purchase too many credits and have them expire before they were used (wasted ...

"XMedius roll out to over 200 people across 11 locations was flawless"

What do you like best about XM Fax? Porting numbers, getting new numbers, and user/group setup What do you dislike about XM Fax? there are no downsides that i have found Recommendations to others considering XM Fax: Port existing numbers where possible What problems is XM Fax solving and how is that benefiting you? High cost of analog lines and security of faxes

"Great Technical Support"

What do you like best about XM Fax? Very Fast response from support when needed. Quick ti answer any questions. Friendly Techs What do you dislike about XM Fax? No dislikes so far. No issues system has been running without issues. What problems is XM Fax solving and how is that benefiting you? Simple fax solution and easy to use.

"Support is great and the product is top notch."

What do you like best about XM Fax? XM Fax is a great product to use in place of a physical Fax. Easy to work with and maintain and eliminates paper waste. This is a great service to use for our purposes and for many of our customers. What do you dislike about XM Fax? There don't seem to be any downsides to using XM Fax. It gets the job done and does it well. The newest version expands on the already great product and just makes it better. At first glance, the system is a little confusing ...

"Quick and Precise"

What do you like best about XM Fax? I like that is is much faster to fax this way. The old took a while and would not properly go through. What do you dislike about XM Fax? I wish we could all have our own fax numbers. What problems is XM Fax solving and how is that benefiting you? I have not had any problems with XM