WPS Office Reviews in February 2025: User Ratings, Pros & Cons

Dishonest

PDF editor works great! Would be nice to know after installing the application however that editing is a premium feature - it will gladly let you use the edit function, but then when you come to save, you're hit with the "subscribe to our ridiculously overpriced plan". So you end up losing your work. No thanks. Avoid.

they use some undocumented features to…

they use some undocumented features to constantly change default apps, very annoying!!!

WPS Office – Smart Claims, but Lacking in Support

Initially, I was satisfied with WPS Office. However, since the latest AI upgrade, the program crashes constantly, and the helpdesk doesn’t even bother to respond. A software company that claims to be "Smarter, Faster, Easier, Free with Seamless MS Office Compatibility" should also have a reliable helpdesk.

Misrepresented premium

The. Cost of the subscription was miss represented. It indicated R49. And instead to R1499. I have been struggling to get hold of the non existent customer care team no respond. I am battling to get my money back from them

Make unduly charges

I subscribed for six months, but they have also continued charging on my credit card a monthly fee. I wrote several times to the support system, but they say a few words, take weeks to answer and finally DO NOTHING. They behave as SCAMMERS. Be very careful with these people.

your app is very slow

your app is very slow, please allow all the device to manage and dont force us to download the application, you didn't see the ms office? it works efficient because there web app like google docx is accesible for all device

Paid version blasts ADs. What is the point?

paid the 36 dollars for a year and it continued to blast AI ads. while the more annoying ads stopped being blasted, the annoying "TRY AI features" Ad at the top would not go away. I never even got to use the application. had it less than 20 minutes. uninstalled it. cancelled the subscription and deleted my account with them. still out 36 dollars but I guess it's a lesson learned not to trust companies like this.

IMMEDIATE REFUND REQUEST

I Opted for the 1-month WPS Pro Subscription, but I was Charged for 2 Years. This Error has Put me in a difficult Financial Situation, as I Need the Funds for Rent, Food, and my Niece's School Fees. I am Currently Behind on All my expenses and Urgently Need this Issue Resolved. Please Respond Immediately and Process a Refund as Soon as Possible.

I did my job with it

I did my job with it. The bad part is that they don't do refunds and it's not easy to reach them. Plus, you have to cancel the subscription from Google Play, then you have to make sure to search on Google "Cancel auto renew WPS Office" and cancel it from there too, otherwise, you'll be charged even if you canceled from Google Play, and you won't get your money back. It's a kind of legal scheme, unfortunately. Other than that, it's okay, but I prefer a less developed app that takes 100% care ...

good easy to use

Date of experience: July 19, 2024