WP Engine

Top Customer Services from WP Engine

Our agency has been using WP Engine for a long time, and they always deliver excellent customer service. Whether it is helping troubleshoot server settings or something with one of our WordPress websites, they are always ready and willing to help. I have personally used many hosting services in the past and the customer services offered by WP Engine are by far the best I have experienced.

Always fast and always great support

Always fast and always great support. Recommend for everyone who's looking for a fast running WordPress site and great interface, great and knowledgable support.

So Far, Very Good!

I've only been dealing with WPEngine a few weeks due to been a developer for a company that hosts with them. So far, I've had good experiences with tech support and they seem to be on their "game". I need that for sure! Thinking about bringing my accounts over to host with them soon.

Amazing Service and Great Knowledge

They are really good trust me. If you are looking for a hosting and the website support this guys knows their job. They know the real technical stuff. Kudos to them.

WPEngine is knowledgeable, fast, and always polite

WPEngine is always helpful when I have questions or need to solve an issue. They are knowledgeable, fast, and always polite. I feel safe, secure, and backed up every day! Plus, they make it easy to manage many sites in one place.

I really can't say enough great things…

I really can't say enough great things about WPEngine. We've moved every client over to their managed WordPress hosting, and it couldn't have been a better experience. From small clients hosting on our agency account to large institutions and universities using their dedicated solutions, the experience has been amazing! The support we've received from WPEngine has been outstanding. Their responsiveness and efficiency have significantly streamlined our team's work, making the process of ...

Low wait times, polite, helpful, and effective tech support

Our decision to migrate our WordPress multisite to WP Engine is confirmed in part by our interactions with tech support. I have found the wait times to be reasonable, the support people to be friendly and understanding, and the results to be very helpful. I do my part by struggling for a while on my own to try the things I can think of and to try suggestions offered by the AI. Sometimes I need a person, and WP Engine folks really come through for me!

The best part of working with WPE is…

The best part of working with WPE is the consistency of great help service and support.

I had a technical issue that I didn't…

I had a technical issue that I didn't know how to solve and connected via chat to ask how to fix it. The answer came back quickly walking me through the steps to fix the issue.

Safe & reliable, with excellent customer service.

We highly recommend the team and services at WPEngine for all your web hosting needs (and more)! They have provided fast and reliable hosting for us, and have excellent customer service available to help whenever we've been in need to get things done.