workXmate Reviews in March 2025: User Ratings, Pros & Cons

A fantastic all in one business platform

What do you like best? I love that I access 9+ cloud apps from one pane of glass. I was able to cut down on so many subscriptions. What do you dislike? Pricing is a bit steep for this product and the UI design is a bit dated. What problems are you solving with the product? What benefits have you realized? Having all customer contact from lead through support has been the biggest benefit.

As a Small Company WORK[etc] is Cost Effective & Does Almost Everything we Need.

What do you like best? The quick access to client information and the ease of building mailing lists and lead pools. What do you dislike? The Outlook integration can be slightly flaky sometimes. What problems are you solving with the product? What benefits have you realized? Allows the sales and marketing to join up properly. Easy quote and invoicing production. We are now starting to use it for time-sheeting and help desk.

One Stop Shop for Anything and Everything Business.

What do you like best? The possibility to get to know just one system, and with that you cover ALL basic business needs, from (1) a full Marketing Funnel, to help you get people in the door, and track what works and how, to (2) a full CRM system, including tracking all contacts, even the dead cold ones like those in your Social Media Networks, up the hottest Fans and avid ambassadors, Then to the actual work load: (3) Project Management, and all tools and features affiliated ...

Powerful and Painful

What do you like best? The database is deep and complete - WorkEtc has some serious potential for the price you're paying. It's very comprehensive - project management, CRM, invoicing, help desk, etc, and lots and lots of customizability. The potential for use is expansive! What do you dislike? As of this writing, the interface is terrible and the user design is woeful. We are constantly coming up against clumsy and unintuitive design for seemingly basic use cases. For example, ...

It help me consolidate our business

What do you like best? Work ETC is an excellent tool that helps me capture the continuous data stream of my work, and convert it in something more tangible. Emails that request or ask something regarding my work can be converted in tasks or support cases, emails appointing me to some meeting will be converted in events, new business opportunities are converted into Sales leads..... and all this is done with many devices, gmail, smartphone and all this information is automatically linked ...

Just What We Needed and Just in Time!

What do you like best? The ability to drill down and get to other pieces of information. Along with the custom fields. What do you dislike? the projects in ability to factor in weekends and or holidays. Recommendations to others considering the product: Absolutely the best customer service experience I have ever received. What problems are you solving with the product? What benefits have you realized? Held Desk, knowledge-base, and company communication. The ability to ...

One stop shopping

What do you like best? - Cloud based - everything included (no need for any other app) : Helpdesk ticketing, finance, invoicing, CRM, 'email' - evolutive - reactive Helpdesk (thanks to Steve W.) What do you dislike? - you need to trust worketc since you give them all your data (with God's help, they won't go bankrupt) Recommendations to others considering the product: consider it twice What problems are you solving with the product? What benefits have you ...

Work.etc works for me

What do you like best? I like that it is cloud based so that I can access it anywhere I like the way that it allows my to combine virtually all of the activities of my business in one place Really like the option to have multiple invoice designs as I run several businesses What do you dislike? Blog design options are a bit limited and I sometimes have trouble with the integration with microsoft Recommendations to others considering the product: If you're looking for ...

It's a truely complete and versatile product with loads of features

What do you like best? The hour-registration to invoicing feature saves me loads of time in my daily business. What do you dislike? Getting a good overview of available/reserved time for my team is really hard. Recommendations to others considering the product: Even though it's a team product it has its benefits as well for a solo-use as I have been using it for a couple of months already. What problems are you solving with the product? What benefits have you realized? ...

Great cloud service

What do you like best? Great service with fresh ideas, great support team and always new improvement in progress. What do you dislike? hmm..nothing special. there is a lot of options and team from work[etc] made a great product. What problems are you solving with the product? What benefits have you realized? all in one service.