WorkWave Route Manager

Workwave Route Manager Reviews.

What do you like best? Workwave is moderately easy to utilize and get set up. The dispatcher interface has great data and the driver application is exceptionally helpful. We can follow our trucks and see precisely where they are with the worked in GPS capacities and the driver application enables us to send live course updates to our drivers effectively. We've even had the capacity to work out a lot of API combination which is enabling us to mechanize a significant part of the procedure. ...

Best customer service

What do you like best? The software is excellent and is a critical part of managing our business. Customer support is fantastic - they always go the extra mile to help What do you dislike? I have no major dislikes - everything I have asked for is either implemented or on the road map Recommendations to others considering the product: It is a fantastic, flexible product. Checks off most of the boxes, the support is otherworldly and they are reasonably priced. What ...

What a time saver

What do you like best? The fact i no longer chase my tail during the day and utilise more time earning money What do you dislike? Online training but give them their due they persevered and by George i got it Recommendations to others considering the product: Most definitely What problems are you solving with the product? What benefits have you realized? Time saved driving from street to street without missing a drop

WorkWave has been very helpful to us in expanding the operations of our company.

What do you like best? Workwave is relatively simple to use and get set up. The dispatcher interface has good information and the driver app is very handy. We are able to track our trucks and see exactly where they are with the built in GPS functions and the driver app allows us to send live route updates to our drivers easily. We've even been able to build out a great deal of API integration which is allowing us to automate much of the process. What do you dislike? One of the few ...

It’s helps tremendously for my pick up and drop off services.

What do you like best? I can optimize my route for the month or daily. I can pick and chose drop off stores per month or daily. I can input visit time for each route, during my standard daily route I can re route for optimization. What do you dislike? Contract I should have the flexibility of not being confined to these term. I should have the flexibility of leaving whenever things slow down, retail is unpredictable and winter months can be crucial financially. ...

Easy to use route planner

What do you like best? I like that work wave's platform is easy to use. There are a variety of features this platform offers so you can use it for just putting stops in order or much more. If you want to take advantage of all of their features, they offer constant training so that you can take advantage of all that the platform has to offer. There is an app for your mobile to the device so that you can easily access your route. Many route planners only allow you to put so many stops in ...

Great experience since last year

What do you like best? We began using Workwave after a long serach and needed something to track our delivery truck and create routes. It was perfect because we get a perfect look into what our truck was doing. We caught our driver going off the route and wasting time. Saves money and is TOTALLY worth it. Trust me, I am cheap, but this saved me money. Absolute no brainer. I wish the monthly fee was less, but I cant complain. I save on gas now because of reducing hard driving from my ...

Program is user friendly & comprehensive and the people are friendly & efficient. Great experience.

What do you like best? We can give the drivers all pertinent information along with their route. It's easy to change a route (add or delete a delivery). I like that you can 'fit in' a delivery. I like the drag & drop feature. What do you dislike? Rural locations not always accurate. when you add an order individually, sometimes the custom fields don't come up What problems are you solving with the product? What benefits have you realized? Quick easy routes- good detail to ...

Very Happy With Workwave

What do you like best? I like the quick customer service response I receive when I have a question. They assist you via email or over the phone. What do you dislike? I would like to have a report that displays the miles that each user has accumulated for the week. This would help out and cut a lot of the time doing it manually. Recommendations to others considering the product: Workwave is a very solid software. It is very easy to use and it has helped me a lot in saving ...

WorkWave is AMAZING!

What do you like best? The friendly sales and support staff. The system is user friendly. What do you dislike? No CRM available - not able to easily track customers who cancel their order. What problems are you solving with the product? What benefits have you realized? Making our courier routes more efficient and cost effective.