7.9
Spot Score
Transform Business Promotion with Creative Video Solutions.
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SK
Sanjeev Khanijo
06/12/23
Nice customer service
Prompt solution
NS
Nabin Satapathy
06/11/23
This is the best video editing app i…
This is the best video editing app i came across Play Store. Resources and features are wonderful. Above all its customer service is also very supportive and we get a lightning response to resolve our problems. Suggestions are also taken very positively and promptly. Deserves more than 5 star.
DD
davide dondoli
05/31/23
They promptly solved my problem
They promptly solved my problem. Fast and easy!
A
Andrea
05/29/23
best customer service ever
Date of experience: May 30, 2023
ZA
Zuri Aguirre
05/19/23
I am very happy with the service they…
I am very happy with the service they provided me on the chat to help me set filmora. Great experience. Thank you very much!!
EC
Emile Charbine
01/18/23
I love Wondershare
I love Wondershare. I have been using their product Filmora for years and it is brilliant. But what I love most about the company is the way they handle any request or issue. They do it with speed and total accuracy. Best of all they realised that I should not have been charged for a new subscription and refunded my money totally on their own and without me realising that I was entitled to that refund. The most ethical behaviour by a company and especially in these days. Well done.
DD
Daniel D
07/11/22
"it works, can't complain"
What do you like best about Wondershare VidAir? useful for certain tasks that would otherwise be inconvenient with out this app What do you dislike about Wondershare VidAir?
R
Rory
04/30/22
The customer service team is certainly TRUSTWORTHY!
The customer service staff from Wondershare is one of the fastest and most responsible teams I have ever met. I purchased Dr.fone to recover the accidentally deleted items from my phone. I needed those files very urgently, however, I encountered some technical problems and the Wondershare team responded my emails in a very short time to help me deal with the problem. They were very helpful and responsible about the features of their product. I am very glad to discover such ...
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G
Grazyna
03/08/22
Wonderful Wondershare!
I have been using the Wondershare product for many years and was very pleased with it. I needed help transferring the program to a new PC and I really appreciate this help I got from Wondershare Support. The help was fast, competent, nice and not least patient with me. Thank you!
CC
Candice Cheong
01/06/22
Fast response and excellent customer care service
We are relatively new to video editing but are surprised that Filmora made it so easy to follow and catch on to. When we ran into some issues due to our own file problem, the customer service was with us every step of the way. They are very responsive and easy to talk to. When it was something that was more technical and couldn't be solved by the cust care agent, an engineer was assigned to guide us and he took time to accommodate me in our time zone and assisted us step by step remotely. ...
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