Effortless service management for ultimate customer satisfaction.
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Wolken ServiceDesk offers custom pricing plan
Wolken Service Desk has garnered a stream of positive reviews over the past 12 months, with users highlighting its ease of use, flexibility, and comprehensive features. Customers appreciate the seamless setup process, quick go-live capabilities, and the ability to configure the tool according to specific needs. The SaaS-based model and availability on an Opex ...Read more
Easy installation & configurations with ready-to-go workflows, reducing setup time.
User-friendly interface for tracking complaints and resolving customer issues efficiently.
Saas-based product available on an Opex model, eliminating the need for owning and maintaining products/services.
Loaded with features like omnichannel support, knowledge base, and reports for enhanced customer satisfaction.
Some users mentioned a desire for better customer service and support levels.
Richness of features and configurability could be overwhelming for newcomers without proper guidance.
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Showing 11-15 out of 15
RD
Rick d
08/09/23
""Empowering Efficiency and Collaboration: My Journey with the Woken Service Desk Product""
What do you like best about Wolken Service Desk? The Woken Service Desk offers a range of benefits that make it stand out as a valuable tool compared to others, for efficient and collaborative support management
DH
D'ondra H
08/08/22
"Very Helpful"
What do you like best about Wolken Service Desk? Jen helped me connect my Zapier to my account. Very responsive and quick! What do you dislike about Wolken Service Desk?
AU
Anonymous User
07/20/22
"Excellent service support"
What do you like best about Wolken Service Desk? Good solution for ticketing service for incident management with service level agreements.It is good for business units in online service companies, software product companies, for their issues in product and for betterment of products companies can use the ticketing tool in tracking issues solving it within the time.
DS
Dipak S
04/17/22
"Awsome Platform"
What do you like best about Wolken Service Desk? Best application for ticketing Solutions What do you dislike about Wolken Service Desk?
CB
Cristian B
09/10/19
"Gets the job done"
What do you like best about Wolken Service Desk? Wolken Service Desk is a complex tool that gives a company the ability to manage the requests for IT from the employee, as well as incidents, configuration changes, service level agreements. For each kind of ticket you can have custom flows, different team for assignees and different SLA.
