Wisetail LMS Reviews in April 2025: User Ratings, Pros & Cons

"Wisetail is terrific--except for reporting. The CS, CX, and admin flexibility are top notch."

What do you like best about Wisetail LMS? Almost everything! The 1:1 support we recieve from our Accout Manager, Brittany, is top notch. The UI for end users is terrific. I'm glad they made significant upgrades to their word processor for creating learning modules and other content. The flexiblity to assign user groups across all of our franchises is super handy. What do you dislike about Wisetail LMS? The reporting functionality is truly abysmal. I am not saying that to be dramatic. ...

"User-friendly LMS from start to support!"

What do you like best about Wisetail LMS? I appreciate the ease of use for most functions. Navigation, reporting, creation, and importing content is a breeze. I appreciate my Account Manager, Brittany, and the support team for their rapid response times and courtesy. It is a program that I am proud to share with my peers. What do you dislike about Wisetail LMS? I wish there were a bit more design and other flexibility. There are a few things that have workarounds that aren't very clear or ...

"Always making moves for improvement!"

What do you like best about Wisetail LMS? I've been with Wisetail for 5 years and 2 companies...they continue to grow and develop the sight. I appriecate their partnership because they listen to their clients needs and are always willing to help. They are client focused! What do you dislike about Wisetail LMS? Wisetail isn't currently as robust as some of their competitors but they continue to develop the functions for both the admin and end user. What problems is Wisetail LMS solving and ...

"Excellent LMS"

What do you like best about Wisetail LMS? That it is so easy to use, highly customizable and that Wisetail offer excellent customer support both on the phone and through The Drop What do you dislike about Wisetail LMS? To be honest, I don't really have any. I would like to see more relevant reporting options and interactive widgets in the dashboard What problems is Wisetail LMS solving and how is that benefiting you? Ensureing continuity with the training across all positions and locations

"zero reporting, horrible customer service"

What do you like best about Wisetail LMS? a very simple interface to design - low barrier to entry What do you dislike about Wisetail LMS? reporting features do not support client needs What problems is Wisetail LMS solving and how is that benefiting you? none

"Great people, unstable system"

What do you like best about Wisetail LMS? The people at Wisetail were fantastic. From the CEO down to the newest customer service rep, we consistently had very positive interactions with them. They were generally prompt in returning emails and calls and overall customer service was definitely an excellent strength. What do you dislike about Wisetail LMS? Almost every code update would break something. We were a Wisetail client from the very early days of the platform (version 4 I believe) ...

"Versatility and scalability are key!"

What do you like best about Wisetail LMS? We use Wisetail primarily for training all of our volunteers. We love the versatility and the ability to customize courses and modules for our volunteers. We also use Wisetail as a staff intranet, where we store links to all of our cloud-based documents. This alone has saved us thousands in time, money, and headaches! What do you dislike about Wisetail LMS? My only comment for improvement would be to find a way to mass assign "profiles" for each ...

"Wisetail Micro Learning"

What do you like best about Wisetail LMS? Wisetail LMS serves as the platform for our users to interact with our online micro learning content. This has created a space for both our teams to deploy effective training across their systems. The single sign-on options allows our team to limit utilization metrics and focus more on what our users are learning and focused on as an organization. What do you dislike about Wisetail LMS? The reporting capabilities for local admins are limited. Many ...

"Really lost its spark"

What do you like best about Wisetail LMS? Our early experiences were excellent. Onboarding and having our co-lab in Bozeman were fantastic, and it was as painless a process as launching an LMS could have been. Our rep was fantastic, intelligent, and knew the system inside and out. What do you dislike about Wisetail LMS? Since launch, our experience has gone downhill. The company was acquired (not sure if this caused the decline or not), we were reassigned to a new rep, and any and all site ...

"Amazing Product!"

What do you like best about Wisetail LMS? We were able to build out an internal learning portal for our team and the best part was the support from wisetail and the ease of use. What do you dislike about Wisetail LMS? I wish I had something to complain about but I do not. What problems is Wisetail LMS solving and how is that benefiting you? It has allowed us to create a portal for all of our team members across the world to connect on.