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Wirex Wallet offers custom pricing plan
Wirex has garnered a mix of reviews in the past 12 months, showcasing both strengths and areas for improvement. Users appreciate the app's functionality, ease of use, and flexibility, making it a convenient platform for crypto transactions. The seamless interface and features like Apple Pay verification and card services have been highlighted as ...Read more
Intuitive and easy to use app interface for managing crypto transactions.
Offers a variety of crypto services like exchange and wallet options.
Quick resolution and helpful responses from customer support when reached.
Convenient features like Apple Pay verification and card linking.
Lengthy verification process and delays in addressing account issues.
High fees and unclear charging practices, especially for inactivity.
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Showing 71-80 out of 8466
HK
Ho Kei Lee
04/21/24
My cash in transaction status is…
My cash in transaction status is pending, but my money has already been sent out from my bank.
V
VP
04/20/24
Support doesn’t answer one month
Support doesn’t answer one month! Just ignoring and I can’t verification my account
KS
Kobi Sharman
04/20/24
Can’t withdraw my money!!!!
Tried to withdraw 20plus times and on every occasion it said failed so I emailed the support 4 times and no response starting to think this is a scam
MO
Martin osaro
04/20/24
Restricted account
Restricted account Good morning, At the beginning everything was fine with Wirex online banking, on October 18th my account has been put on hold with over $17,200 and still no solution. The support button doesn't work,my cards was restricted. Please unblock my account and convert my money to the rightful currency it was on,my balance was never on Tgbp. Am taking taking a legal action if nothing is done about this,you just can't toy with people's money.
BR
Blake Rodwell
04/20/24
Your crypto isnt safe with Wirex
Your crypto isnt safe with Wirex. Hidden in the terms and conditions is a term where they can exponentially charge "holding fees" after your account not trading for 9 months which means they take your crypto. Mum had 2.1 eth in her Wirex account she bought in 2021 and she thought she could leave it there. Its all gone, Wirex took it all.
L
Lotte
04/20/24
122 days and still not my money back!
122 days and still not my money back! Beware of opening an account with Wirex, they lie and hold your money so that you can no longer access it yourself. Examples: 1: They bought 5 star reviews to keep the score high enough. 2: almost no communication possible and as soon as you get a response it is a general copy/paste or they do not give you any information or a substantive concrete solution at all. 3: submitted a complaint through the ombudsman and the response is that since Brexit ...
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SP
Selling Parrots
04/20/24
Account limited
My account has limited access and I can’t log in via the net or create anymore tickets. I have £1,500 in the account in btc. Please help resolve this matter
AA
Abdirahman Ali
04/19/24
Love the Wirex app
Love the Wirex app! It's like having a bank and crypto wallet in one place. Sending money, swapping currencies, or buying crypto is super easy. Plus, it's safe and their support rocks! Definitely recommend it!.
AG
Andriy Gladkih
04/19/24
Exactly what I needed
Exactly what I needed! Love it
J
Josef
04/19/24
Locked account, no response from support
My account was blocked for ‘periodic review’ that should take minutes to resolve as per the message in the app. Days later, there is no change, there is no response to my messages via ‘wirex support’ and my ticket (5867525) does not even appear to be in ‘processing’. Of course my money is blocked in the account and I can not move it out. Quite unacceptable. Thanks for your response. What is the maximum time the review can take?