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Wirex Wallet - Cryptocurrency Wallets

Wirex Wallet Reviews in April 2025: User Ratings, Pros & Cons

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3.9

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Wirex Wallet Reviews & Ratings

3.9

Very Good

Based on 10196 ratings & 8466 reviews

Rating Distribution

Excellent

(4926)

Very Good

(822)

Good

(275)

Poor

(241)

Terible

(2202)

Expert's Review

Wirex has garnered a mix of reviews in the past 12 months, showcasing both strengths and areas for improvement. Users appreciate the app's functionality, ease of use, and flexibility, making it a convenient platform for crypto transactions. The seamless interface and features like Apple Pay verification and card services have been highlighted as ...Read more

Wirex Wallet pros and cons

  • Intuitive and easy to use app interface for managing crypto transactions.

  • Offers a variety of crypto services like exchange and wallet options.

  • Quick resolution and helpful responses from customer support when reached.

  • Convenient features like Apple Pay verification and card linking.

  • Lengthy verification process and delays in addressing account issues.

  • High fees and unclear charging practices, especially for inactivity.

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Showing 61-70 out of 8466

AM

Alexey Mironov

04/24/24

3 out of 5

Verification to PRO-level

Verification from the regular level to PRO is not possible in the application. I have already sent several support requests with my documents. And there is no answer. My account was checked for 2 weeks. They wrote that everything was fine. Is this just a way to take a few more weeks again? Is it still possible to actually complete the process and allow me to pay WIREX commissions, store money and make basic card payments? I don't even know my ticket number.

M

Mirka

04/24/24

1 out of 5

STAY AWAY FROM WIREX

I'm waiting for my withdrawal to come through for over 1 week now and Wirex still not responding to the emails, cases raised or their Instagram. Extremely poor customer service!!! STAY AWAY FROM THEM

SH

Sadiq Helkon

04/23/24

2 out of 5

Withdrawal issues

Just registered and provided all information. I sent some usdt and converted to gbp. Now I’m trying to withdraw the gbp by transferring to my own personal account but it keeps failing over and over again

MA

Manuel Ascoli

04/23/24

1 out of 5

Scam.It is so sad but it is what they are.

Scam. They are blocking thousands of accounts for no reason and without any support for weeks and months included mine. Stay away, Wirex is planning a scam.

AA

Aleksandr A

04/22/24

1 out of 5

Got scammed by wirex

Got scammed by wirex, cant get access to my money about 3 months support doesnt answer, and close all my opened tickets. I didnt get any emails from you today.

V

Valter

04/22/24

1 out of 5

Unable to withdraw BTC

Hello Wirex, I'm the client with Nickname "dcf42e9a52ab4bd3859e08ca016875c8" i have at crypto account Crypto I'm trying to withdraw, from 3 month till today you say to me that you will reach me soon but I'm waiting from months now and there is no news from my standard review that my account is going through, can you please tell me what i have to do in order to unlock my account because i feel robed from you. Thanks

ET

Elijah Tamba

04/22/24

1 out of 5

just give me money

I wanted to close my account but I still had some funds in it, but I couldn’t withdraw it because the balance was insufficient. Even when my balance was sufficient i couldn’t withdraw everything… So I bought giftcards from 20 eu multiple times for me to transfer it back to my bank account and I still had enough on the wirex account but it wouldn’t let me withdraw. I tried contacting them but no reply. I really need the funds in my account and afterwards I can close it because I don’t really ...

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L

lion

04/22/24

1 out of 5

lack of communication

Trying to reach the support for month without any answer ...

JC

Jeremy Cummings

04/22/24

1 out of 5

Dont make the same mistake. Stop

I have NEVER felt this upset about a company that I feel its nessesary to warn others. I have been wanting a backup exchange that offers a debit card. Well I fell right into this trap. I wastold in order to get the card I had to do the verification process, which I complied with. The next step was that I had to have funds in a crypto or fiat account to pay to get this card so i sent money from my coinbase account over. This is the moment I started to feel screwed. After I sent the money, I ...

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AZ

Adrian Zub

04/21/24

5 out of 5

Really nice app for Fiat and Crypto

Really nice app for Fiat and Crypto. Easy and fast exchange and sell. Welcome to the new world of finances :)