Wild Apricot Reviews in April 2025: User Ratings, Pros & Cons

Use for Two Separate Organizations

What do you like best? Wild Apricot integrates many of the key membership management functions such as applications, renewals, events, and a website in one platform. Does not require a developer to maintain the site. Can be done by a tech savvy person or team. In eight years of using have never run into security or hacking issues--unlike other hosts I've used. They're continually improving and upgrading their features and usability. What do you dislike? Formatting pages and ...

I'd recommend this platform for almost all kinds of organizations.

PROS & CONS What are the best aspects of this product? I appreciate all the efforts that Wild Apricot is doing to please their clients. I can reach out to them through their social media accounts which I find very supportive. They never miss out to send us friendly reminders through our email accounts to help us address some issues. What aspects are problematic or could work better? It’s a reasonably reliable app, but it needs to step up its game so that its clients remain loyal ...

This platform has helped our clubs a lot because we were able to manage things a lot better.

PROS & CONS What are the best aspects of this product? Automation can do a lot of things to the business because it empowers employees to do other tasks other than filing and typing. Wild Apricot takes charge of sending bulk emails for updates to all clients plus annual club membership renewals are being taken care of by the system. What aspects are problematic or could work better? We need to spend more time learning to use the application. We find it a bit confusing at first, but ...

You can easily adjust to learning how Wild Apricot works for your business.

PROS & CONS What are the best aspects of this product? Wild Apricot does so many things for the business. There are times when we are short-staffed, so I have to do so many things on a single workday. I realized that managing a website is not that tasking anymore. I can register clients online, monitor if payments have been made, or keep track of our ongoing events. Whenever I need to see how we are raking against our competitors, I can quickly generate reports and see what needs to be ...

If you're looking for ways to improve your website then you should choose Wild Apricot as your primary platform. Get results in no time!

PROS & CONS What are the best aspects of this product? It’s easy to send individual and bulk emails to your clients. It saves you hours of your time each day because Wild Apricot is capable of making your workload lighter and still get amazing results. What aspects are problematic or could work better? The company should try to adjust the way they build or improve websites because not all clients prefer using their pre-made templates. My business has a site that has been existing for ...

Support Problems!

I've been with Apricot for years and their once superb support is gone. I submitted a support request that was urgent and it has been 4 days and no response. They have changed their interface and updated their system frequently and with each update comes a new issue with how system has worked for my non-profit group. Apricot, please address this shortcoming! PBGV Club of America

Low Cost, OK Basics, Unresolved Problems

We have been using Wild Apricot for almost four years. We chose it because it was the least expensive club management system available at the time. The basic functions work pretty well. However the user interfaces (both for members and administrators) are reminiscent of software twenty years ago. We often get complaints from our members who have trouble logging in, making reservations for events, submitting payments, etc etc. Wild Apricot has not fixed a single problem despite numerous ...

They produce solid tools and builds…

They produce solid tools and builds amazing communities around them. I strongly recommend!

Ripoff fees, frequent price increases.

Our non-profit has used Wild Apricot for probably four years-primarily because it's the only platform that fits (generally) our specialized needs. Customer service is invariably snarky and unresponsive-except when demanding frequent price increases. Not satisfied merely jacking up our monthly subscription cost, they introduced a bloated and overpriced credit card processing service along with an additional monthly "service fee" for customers who refuse to use it.

WildApricot Rocks!

What do you like best? Membership and event management. We are able to capture pretty much any information we would like to upon registration of members or events. What do you dislike? Limited functionality on the "store" feature. Currently there is not a way to charge one price for shipping but it is in the works. Recommendations to others considering the product: Wild Apricot is constantly working to improve functionality and add features. They have an extensive knowledge ...