Widen Collective Reviews in January 2025: User Ratings, Pros & Cons

Robust product that is simple and easy to use

PROS & CONS What are the best aspects of this product? Widen Collective is easy to use solution it has easy set up and you can easily make changes. We have integrated with Box and it works fantastic. We look forward to integrate it to Salesforce and we believe this will work great as well. What aspects are problematic or could work better? The insights can be more robust and versatile. Also, they could add more color coding options for Asset Groups. What specific problems in your ...

Widen media is easy to use

PROS & CONS What are the best aspects of this product? It allows me to easily organize assets and to add details to the assets. I personally use filters when searching for them. I like that I can add own categories and metadata types so i can customize the sit to our company’s needs. What aspects are problematic or could work better? I don’t have dislikes about it. What specific problems in your company were solved by this product? It helps us to store our assets in one place without ...

Widen is great solution after all

PROS & CONS What are the best aspects of this product? Widen UI is user friendly and with little training I managed to deliver quick results for each of my early adopters. The DAM searches are quick and highly efficient. With Widen DAM we don’t have troubles with sharing single-source assets. What aspects are problematic or could work better? I need an option to check out and lock an asset for editing and to check it back again. What specific problems in your company were solved by ...

The customer support team is professional

PROS & CONS What are the best aspects of this product? Widen has wonderful customer service, they are open to feedback and attentive to our needs, they are quick to respond and always willing to assit us. I like that they constantly improves the system they make the searching easier. It reminds us to use better web browsers and we avoided Internet Explorer make Chrome available to our employees. We found the keyword feature extremely helpful and it helps us to be more organize. What ...

Great product with excellent features and helpful customer service

PROS & CONS What are the best aspects of this product? I like that this tool is functional on many levels. Its customer service is wonderful and extremely helpful they are always ready to assist with any problem or question. I feel like we learn and grow even more since we start using it. We continually look for imporvements within the organization. What aspects are problematic or could work better? Whenever I have an issue with the product or lack with some feature I’d tell their ...

It needs some minor improvements but it does the job

PROS & CONS What are the best aspects of this product? I like that with this solution we can organize and categorize huge amount of files into folders, collections and by metadata. We can easily search for items or reduce the collection as long as we have organize the files when they were all uploaded. When we upload the file on a Widen it automatically updates the file that’s been shared with others. What aspects are problematic or could work better? It has some bugs, it shows an error ...

Widen provides excellent expertise and tools to help achieve our brand strategy

What do you like best? The support from our Customer Success Manager has been invaluable as our digital asset management processes have developed. We have regular check-ins to track goals and measure objectives, as well as identifying the best products and features for our organisation. What do you dislike? Administration of the content can prove challenging for administrators with less technical experience using metadata, and the interface can prove overwhelming for some users. We ...

Best in asset management (at least for me)

What do you like best? Widen provides lots of ways to design your site, while also having helpful administration pages, such as conflicting asset or assets that haven't been tagged with into a category. Widen has also allowed for me look into the users that enter the site and provides insight widgets that allows me to interpret the data gathered from users. What do you dislike? Not much, but it would be nice if there were more settings we can tweak for users, such as adding an ...

Fantastic platform

What do you like best? Amazing training opportunities, articles, video recordings. Extremely responsive and helpful customer service What do you dislike? Very minor interface critiques-- overall, Love the platform. What problems are you solving with the product? What benefits have you realized? The DAM has centralized assets for internal and external markets and streamlined the sharing process. The portal functions have been crucial for sharing campaign and seasonal assets ...

Excellent for IT teams in terms of knowledge base.

What do you like best? Great customer service. Strong reporting skills. Ability to obtain products in various file formats. Support for various kinds of file formats. Permissions may be configured to safeguard assets. Users are able to access the web site using a traditional internet browser. Media may be set up in a few minutes without any needs of costly software. The object/media may be purchased as well as downloaded at every moment. Software updates are actually out there all year ...