WhiteSmoke

Don't buy - they will rip you off

I bought a lifetime subscription back in 2012. Now Whitesmoke emailed me saying they are not going to honour the agreement and want me to pay again to continue using the software.

Not worth it.

I’ll be honest - Do not Purchase without reading terms and conditions. Actually they cheat with the Lifetime plan. The lifetime plan is not actually a lifetime plan, it only lasts for 6 years. Regarding software experience - it is not worth it, you will need to proofread again. It makes silly errors by giving stupid suggestions. Conclusion- Don’t buy this junk.Go for Grammarly or Google Translator or proofread services.

1 year late Reply..

I bought whitesmoke 1-1,5 years ago and I never got my order. They charged me but I never got my product. I contacted them with Email but never got any answer. 6 Months ago i got a reply, after 1 year of waiting. They apologized for late reply and said that my Email was in their spam/junk folder.He continued to ask if i still needed support. I said yes and explaiend my situation and why i need Whitesmoke. To this day i havent gotten a reply.

Oh my God.

Oh my God.The quality of this soft is so poor, the accuracy is so low. It couldn't be compared with ProwritingAid.I'm so sick of it.

I cannot recommend this product

I had problems installing this software before my screen went completely black and I couldn’t use my laptop at all. I unplugged everything and tackled the issue the next day by rebooting my laptop. When I asked Whitesmoke for a refund because there is no way I would go through that problem again, my request was refused as I’d had the software for more than 7 days. From my experience, I say stay away from Whitesmoke. I’ve used Grammarly for years without any problems.

Dishonest Company, Software is Okay

Bought the 2012 "non-expiring LIfetime" license only to be told after six years, the license isn't valid and "Lifetime" means "Software." I know. It makes no sense.The software itself is okay. But is not sufficient by itself. You still need to proof with a person. It mostly catches repeating words, missing words, and gives you a "score" for how good the writing is. That score is pretty meaningless.It also has to connect to a server, and as others have mentioned, is probably not very ...

Shady business that got ‘F’ rating from BBB.

I am concerned about the business practices of this software company. 1. There is nobody to take or return the calls. The customer service is almost zero, 2. They want the credit card so that they can continue to bill the card in future. The drop down window at the purchase column has yearly charge included as a condition.

THIS IS MALWARE-DON'T INSTALL

IT Dept can't install WhiteSmoke because this is considered a KEYLOGGER.IT IS MALWARE. SPYWARE. Guess what -- you can call and write to their customer service department all day long and there is NO ONE THERE! Some kind of foreign scam -- RUN AWAY.

Review from the real customer

PROS: Synonym function that help to choose the proper word. However, it is not user friendly. Desktop version did not function properly such as translator, it also did not uninstall with the window version updated. The web log in is error so often, it keeps showing username and password wrong, while the support team take too long to reply the issue, and not follow or provide the possible solution. CONS: The billing department for cancellation did not response the related issue about the ...

Purchased a "WhiteSmoke Premium Expert…

Purchased a "WhiteSmoke Premium Expert - Lifetime plan" but no longer able to us after 3 years.I am told to pay further subscription to continue use their product despite previously purchased a Lifetime Plan.Stay away from dealing with this company. They attempt to SCAM the consumer with misleading advertisement or fraudulent action.