WhiteSmoke

Terrible customer service

Terrible customer service, no feedback from support. Very ineffective service.

shayne,

shayne,I paid for a lifetime license and they cancel and wanted me to pay for another year. Shayne hopeyou can resolve this problem before my lawyer get involve and my license number is 1032599388

Purchased a life time product to access…

Purchased a life time product to access everywhere. They blocked me from using after couple years. Contact customer service they cannot find me... They collect the money and run. Stay away from this scam business. Set them all the proof, they close the tickets without responding. Bad bad bussiness.

False advertising

This company is not based out of Delaware as their ad would have us believe. The sales phone number attached to the ad does not work. When I questioned a charge from them with PayPal, PayPal looked up their information and found they are actually stationed out of Israel. I would not recommend doing business with a company that operates in this manner.

FRAUD! STAY AWAY!

FRAUD! STAY AWAY!I purchased the lifetime subscription, but they terminate d it without notice, asking for more money to activate it again.

purchased the product

purchased the product, downloaded it, and could not copy and paste my book to edit. I emailed the company to explain my problem and asked for a refund. Told them thank you and that I would consider their product for my next project. They did offer if for an extra year free but again I told them thank you but I can't use it. I emailed them seven times but they refuse to respond. It's sad that people are just out for your money and will rip you off. I told them to keep their money and I will ...

I would give a 0 star if I had the…

I would give a 0 star if I had the option. This company is a rip-off. Trying to cancel my auto subscription, and I am unable to talk to anyone. I have left several messages and send numerous emails, but still no response. I am contacting my CC company and dispute the charge. Unprofessional behavior from The Whitesmoke!!

I’m a longtime user of WhiteSmoke

I’m a longtime user of WhiteSmoke. I purchase the lifetime plan subscription in 2013 and suddenly my account was closed without any notices. I’m being told as per the license agreement the account was closed. I was never provided with an agreement and this company is a SCAM.They have removed the lifetime plan users and requesting the to pay additional to continue using their product.Please stay away from dealing with WhiteSmoke..

auto renew SCAM

Horrible- white smoke does not correct grammar as it claims. Auto renew scam- there is no way for the customer to opt out of auto renew. You must contact customer service and then they ask for feedback instead of cancelling as requested. I used both White smoke and Grammerly to compare software and honestly Grammarly is A FAR superior software. Grammerly catches mistakes while Whitesmoke creates mistakes!

The software is horrible

The software is horrible, it is not accurate and it adds additional words to my work.