WhenToWork Reviews in April 2025: User Ratings, Pros & Cons

Not bad for Medium Sized Office

What do you like best? I like the level of organization through the tab categorization (in terms of shift times and employees, roles, etc), as well as reporting ability. Overall, WhenToWork is very thorough and includes some helpful feature such as "Who is scheduled now". The site is easy to implement and is convenient to use for staff. Many of the links and tabs are self explanatory which helps contribute to the ease of use. What do you dislike? The layout of the website is ...

Good Software

What do you like best? When to work is very user friendly. i have only been using it for 3 months but i already feel quite good about navigating the pages. What do you dislike? i dont dislike the software, my company just has three different systems for payroll and schedule management which is very confusing What problems are you solving with the product? What benefits have you realized? It allows us to see which shifts have not been covered so that we dont understaff

Easy to use

What do you like best? When to work makes scheduling multiple employees so easy, while using tools within when to work to add availability, time off and messaging all in one. What do you dislike? No dislikes at this time, been using it for over 3 years. Recommendations to others considering the product: Great scheduling tool for large or small companies. What problems are you solving with the product? What benefits have you realized? See answer under "what do you like ...

WhenToWork keeps my organization running

What do you like best? WhenToWork is a simple, easy-to-use employee scheduling system that helps my organization ensure that we maintain round-the-clock support for our clients. The program does explicitly what it markets itself to do, and is an asset for our office as it lends such peace of mind. What do you dislike? The program can appear cumbersome at times, but is generally easy-to-use. Although I have field complaints from employees regarding the responsiveness of the program ...

Great tool for all employees.

What do you like best? I like how easy it is to use and the app is a life saver. What do you dislike? It will show your next shift, not your current shift on the app and it does get a little confusing sometimes. What problems are you solving with the product? What benefits have you realized? It is a great tool that we all use to set our availability and to have our schedules right there.

great website

What do you like best? i love that employees can put their preferences for when they work What do you dislike? there used to be preferences for choosing your hours as either "cannot work", "prefer to work", and "can work" or something along those lines. now i think they got rid of a level where you just put when you cannot work and when you can. but you can't say when you PREFER to work. being able to work and preferring to work at certain times is a big difference and this feature ...

Useful and straightforward

What do you like best? It was easy to view shifts and get important work information quickly, as well as manage the trading of shifts. Overall, the software was simple and easy to understand, and the ability of our employer to put pertinent information on the landing page, such as what numbers to use depending on what one needed, were essential to the workplace functioning with many employees that were constantly in need of assistance from managers, administrators, or fellow employees. ...

WhenToWork is ugly

What do you like best? I like that i can paint my colors for availability What do you dislike? it is laggy and unorganized which i dont really like What problems are you solving with the product? What benefits have you realized? it's nice to see other people's schedule

Ambivalent

What do you like best? I like that when to work can be used everywhere. On mobile browsers, on the app, and on the web. Its nice that you can trade shifts easily and see what everyone's shifts are for the week or the month. What do you dislike? I don't like that if you're trading shifts a lot you're at the mercy of your administrator to approve all of them and they only get one or two emails. I wish you could send a reminder or notification to approve the shift. I also don't like that ...

Great Scheduling Software-Minimal Administration

What do you like best? The ease that employees can trade shifts and pick up shifts from one another. Managers can set it up to have as much authorization as they'd like. If you want to approve every shift you can; if you have a large staff and don't need to, you won't be bothered. Wish I was still able to use it. What do you dislike? App is moving in the right direction but when I last used it, it was a bit wonky. Interface could use a bit of work. I haven't used W2W in almost a year ...