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8.6

Spot Score

WhenToWork - Employee Scheduling Software

WhenToWork Reviews in April 2025: User Ratings, Pros & Cons

Effortlessly manage your workforce with WhenToWork.

4.4

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WhenToWork Reviews & Ratings

4.4

Very Good

Based on 284 ratings & 113 reviews

Rating Distribution

Excellent

(70)

Very Good

(34)

Good

(8)

Poor

(0)

Terible

(1)

Expert's Review

When it comes to scheduling software, WhenToWork has consistently garnered praise for its user-friendly interface and effective scheduling functionalities. Users appreciate the ease of creating schedules, setting weekly availability, and requesting time off with this tool. The ability to color-code schedules and visually organize shifts has been a standout ...Read more

WhenToWork pros and cons

  • Simple and easy-to-follow interface for scheduling, time-off requests, and shift trading.

  • Convenient automated features that provide high-quality reports and notifications.

  • User-friendly color-coded scheduling preferences that enhance functionality.

  • Organized scheduling platform with group functions for efficient management.

  • Some users find the dashboard or site interface outdated and in need of enhancement.

  • Issues with handling deleted employees, causing inconvenience in reintegration and site performance.

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Showing 71-80 out of 113

UI

User in Public Safety

10/08/18

5 out of 5

Useful

What do you like best? I love that I can create shifts with multiple announcements, change color, use multiple different levels and organize my companies. It's also useful to export it as a CSV! What do you dislike? It might be hard to mass edit shifts or delete them but overall no problems. What problems are you solving with the product? What benefits have you realized? It helps keep all scheduling information on one platform.

TN

Trinh N

09/29/18

4.5 out of 5

Long term

What do you like best? It is a familiar program that many companies used. I like the preferences and request for off. Ability to reach out to other coworkers What do you dislike? I receive unnecessary emails and spam from the website. I would also like an annual report of my hours. Recommendations to others considering the product: Layout - old What problems are you solving with the product? What benefits have you realized? Covering of shifts. Communication with supervisor ...

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MH

Madd H

09/21/18

4 out of 5

WhenToWork Review

BH

Bronte H

09/20/18

4.5 out of 5

WhenToWork Review

What do you like best? I have used WhenToWork with several companies and it has always proven to be reliable and overall user friendly. The ability to color code the schedules makes the layout visually appealing and allows employees to more easily identify their names and assigned shifts on the schedule. It is fairly easy to put in time off requests as well. Creating a schedule is fairly self explanatory. I really like how WhenToWork will send you an email directly when any changes have ...

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ME

Michael E

09/17/18

5 out of 5

Great convient system to organize staff

What do you like best? The ability for staff members to find coverage for each other without having to go through the manager What do you dislike? There is a limit for how many weeks you can repeat your work preferences What problems are you solving with the product? What benefits have you realized? Staffing and organizing the staff so no shift is missed

UI

User in Higher Education

08/27/18

5 out of 5

Best Application for working

What do you like best? I like seeing when others are working, and making my schedule for future weeks. It is easy to show what times you are available, preferred, and not available. It also sends everything to your email, so you do not have to go onto the website all the time. The app is very easy. What do you dislike? The app on the phone takes up a lot of storage space. Would like if it had a more interesting look. Recommendations to others considering the product: Take the time ...

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UI

User in Education Management

08/17/18

3 out of 5

Receptionist

What do you like best? Knowing when a shift is put up or when my shift gets changed. I receive emails of any changes to the schedule. What do you dislike? Sometimes I receive any changes through email at a later time. Recommendations to others considering the product: Definitely use it if you have any employees and you change the schedule each week for employees. What problems are you solving with the product? What benefits have you realized? Benefits for using when to work ...

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UI

User in Hospitality

07/30/18

5 out of 5

When 2 Work

What do you like best? The mobile app is very useful and the multiple notifications are clear. What do you dislike? Not much, honestly. Sometimes the app lags but overall it’s great. What problems are you solving with the product? What benefits have you realized? Managing my schedule and being able to trade shifts easily.

UI

User in Higher Education

07/30/18

2.5 out of 5

Great functionality, if it was 2008

What do you like best? There are a lot of available options, and they are highly customizable What do you dislike? The interface is unfriendly and clunky. If one runs the program in multiple tabs/windows (ex: in order to toggle back and forth between availability and company needs), the next refresh goes to the most recently opened page, rather than the one that is actually being updated. Recommendations to others considering the product: If using the program sporadically, keep ...

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UI

User in Retail

07/22/18

5 out of 5

Every Company Needs This!

What do you like best? I love how with this program you can request your days you need off, you can trade shifts, talk to your coworkers and managers, and have your shift information straight on your phone. It’s super convenient and modern. What do you dislike? One thing I do not like about the software is the layout and formatting, it’s very old school looking for such a good modern software. What problems are you solving with the product? What benefits have you realized? Not ...

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