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8.6

Spot Score

WhenToWork - Employee Scheduling Software

WhenToWork Reviews in April 2025: User Ratings, Pros & Cons

Effortlessly manage your workforce with WhenToWork.

4.4

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WhenToWork Reviews & Ratings

4.4

Very Good

Based on 284 ratings & 113 reviews

Rating Distribution

Excellent

(70)

Very Good

(34)

Good

(8)

Poor

(0)

Terible

(1)

Expert's Review

When it comes to scheduling software, WhenToWork has consistently garnered praise for its user-friendly interface and effective scheduling functionalities. Users appreciate the ease of creating schedules, setting weekly availability, and requesting time off with this tool. The ability to color-code schedules and visually organize shifts has been a standout ...Read more

WhenToWork pros and cons

  • Simple and easy-to-follow interface for scheduling, time-off requests, and shift trading.

  • Convenient automated features that provide high-quality reports and notifications.

  • User-friendly color-coded scheduling preferences that enhance functionality.

  • Organized scheduling platform with group functions for efficient management.

  • Some users find the dashboard or site interface outdated and in need of enhancement.

  • Issues with handling deleted employees, causing inconvenience in reintegration and site performance.

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Showing 61-70 out of 113

AI

Administrator in Non-Profit Organization Management

02/27/19

4.5 out of 5

Easy to use scheduling software!

What do you like best? I like being able to schedule staff anywhere. What do you dislike? I dislike not being able to get notifications from the trade board if someone is over hours or already on shift. Recommendations to others considering the product: Utilize the help email, they are quick to respond. What problems are you solving with the product? What benefits have you realized? We are reducing the use of overtime by controlling when it is approved and giving others ...

Read more

J

Justin P

02/05/19

5 out of 5

Great for big and small business structures!

What do you like best? It is great and my entire work staff loves it. What do you dislike? The app can be better. I rather use it through safari or google chrome than the app. Recommendations to others considering the product: It’s great! What problems are you solving with the product? What benefits have you realized? We use it for scheduling purposes.

UI

User in Hospital & Health Care

01/23/19

5 out of 5

Great for work scheduling

What do you like best? It is very easy and convenient to use when it comes to scheduling and keeping track of your own schedule as well as the rest of the staff What do you dislike? The mobile app could use a bit of an improvement and be updated to be more modernized so that you don’t have to click around too much to get to a certain thing What problems are you solving with the product? What benefits have you realized? This is a great tool to use for scheduling and submitting work ...

Read more

UI

User in Retail

12/18/18

3.5 out of 5

Good interface

What do you like best? The interface of when to work is very good. My company uses it to show needs for help throughout neighboring stores. You open the app and then select the store with available shift then you can pick up this shift for extra hours within your company. What do you dislike? The app as a login error. It is like it completely loses your password or login. Very frustrating as you can not fix this issue yourself. Instead have to contact your work schedule coordinator or ...

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UI

User in Higher Education

12/17/18

5 out of 5

Management of Schedules

What do you like best? I love how this system allows a group of employees to view their daily, weekly and event monthly schedules. So many view systems that a manager can select to view coverage at all time, the heaviest/least flow of workers and the request of time off requested by employees. A great source to view each employees personal information such as phone number, email and Birth day. It has the option to swap or trade shifts. Shift for special events are created where employees ...

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UI

User in Retail

12/11/18

5 out of 5

Great to use

What do you like best? The program is easy to use. The organization is amazing What do you dislike? Not being able to paint availability on mobile phone What problems are you solving with the product? What benefits have you realized? Scheduling

UI

User in Consumer Services

11/20/18

3 out of 5

WhenToWork Review

What do you like best? Able to see everyone's shifts at once on a given day What do you dislike? Very confusing and convoluted process when trying to drop or switch shifts What problems are you solving with the product? What benefits have you realized? trying to figure out a better process for shift changes rather than word of mouth

UI

User in Consumer Services

11/07/18

5 out of 5

Amazing service

What do you like best? I love that I can see at a glace who is working in each department and when they will be off. It also shows the difference between your shift and everyone elses. What do you dislike? I can't really find anything about this program that I don't like. It just works the way you want it to. What problems are you solving with the product? What benefits have you realized? It shows precisely when all employees work and when they are off.

UI

User in Health, Wellness and Fitness

10/23/18

5 out of 5

W2W review

What do you like best? It’s really clear about everything which is great!! What do you dislike? I wish the interface could be a bit more intuitive Recommendations to others considering the product: Read shifts carefully. What problems are you solving with the product? What benefits have you realized? Scheduling is a breeze, especially adding and dropping and trading shifts

UI

User in Information Technology and Services

10/09/18

5 out of 5

When to work

What do you like best? It has all kind of scheduling and helps me with work. What do you dislike? There isn't really a con. But its graphics can be improved. Recommendations to others considering the product: Its great and is moving in the right track. Just keep going. What problems are you solving with the product? What benefits have you realized? Work scheduling and creating time sheets for upcoming jobs.