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8.6

Spot Score

WhenToWork - Employee Scheduling Software

WhenToWork Reviews in April 2025: User Ratings, Pros & Cons

Effortlessly manage your workforce with WhenToWork.

4.4

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WhenToWork Reviews & Ratings

4.4

Very Good

Based on 284 ratings & 113 reviews

Rating Distribution

Excellent

(70)

Very Good

(34)

Good

(8)

Poor

(0)

Terible

(1)

Expert's Review

When it comes to scheduling software, WhenToWork has consistently garnered praise for its user-friendly interface and effective scheduling functionalities. Users appreciate the ease of creating schedules, setting weekly availability, and requesting time off with this tool. The ability to color-code schedules and visually organize shifts has been a standout ...Read more

WhenToWork pros and cons

  • Simple and easy-to-follow interface for scheduling, time-off requests, and shift trading.

  • Convenient automated features that provide high-quality reports and notifications.

  • User-friendly color-coded scheduling preferences that enhance functionality.

  • Organized scheduling platform with group functions for efficient management.

  • Some users find the dashboard or site interface outdated and in need of enhancement.

  • Issues with handling deleted employees, causing inconvenience in reintegration and site performance.

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Showing 51-60 out of 113

UI

User in Health, Wellness and Fitness

08/11/19

3.5 out of 5

very useful and simple

What do you like best? when to work is a very useful tool. it helps me organizing my day to day schedule. What do you dislike? I do not dislike anything. maybe it could have been more fun and colorful Recommendations to others considering the product: definitely a must for work places What problems are you solving with the product? What benefits have you realized? I solve my problem of going to the wrong location of work

AS

Abigail S

07/31/19

3.5 out of 5

Good, not great.

What do you like best? W2W has a lot of different options when it comes to scheduling. From a visual perspective, you can see the schedules from a day, weekly, or monthly view. You also have the option to see everyone scheduled at once, or make it more of a personal schedule. It has neat features like setting preferences for work times in addition to the regular availability. You are able to see all staff info as well as trade shifts. There is a mobile app that works well. What do you ...

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MS

Maddie S

07/14/19

3.5 out of 5

Easy to use and change shifts

What do you like best? I really like the mobil interface of this site. It is incredibly easy to use on your phone, to look at current shifts, trade shifts, and pick up shifts. I enjoy the notifications that the application sends when you have a new shift scheduled or when a schedule change has been approved. It means that I don't need to check the website or application constantly. What do you dislike? The app does not update as quickly with new shifts as I would like. The shift ...

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UI

User in Law Enforcement

06/25/19

4 out of 5

Easy to follow and view schedule, request time off, view open shifts, etc.

What do you like best? There is a mobile app for this software and you can be logged in with multiple accounts if you have 2 jobs that both use the scheduling system. What do you dislike? Can be hard to read with many shifts and employees on one day. What problems are you solving with the product? What benefits have you realized? Able to see that all shifts are covered or that there are open shifts that need to be filled. It is easy to request time off or shift swaps and let ...

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TO

Tara O

06/24/19

5 out of 5

pretty good platform

What do you like best? after getting used to the software, it was east to use What do you dislike? sometimes my managers wouldn’t receive requests from whentowork. im not sure if it was an error on their end What problems are you solving with the product? What benefits have you realized? much easier than a paper schedule

UI

User in Consumer Services

06/17/19

3 out of 5

Employee scheduling site

What do you like best? It is easy for employees to see their schedule and shifts available for trade. It is also a convenient site for posting messages from managers to staff. What do you dislike? The site is not well suited for mobile device use which is impractical In today’s society. Recommendations to others considering the product: WhenToWork is better suited for an older demographic of employees, as younger employees typically try and access the site through their mobile ...

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AI

Administrator in Food & Beverages

05/23/19

5 out of 5

Works well

What do you like best? Employees can set their availability in 15 minute time increments for every day of the week. What do you dislike? We have a lot of deleted employees and it take a very long time to load them if we need to restore one. Also, it is frustrating that you can not delete multiple employees from the program at once. What problems are you solving with the product? What benefits have you realized? We use it to create our employee schedule. It allow us to see what ...

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AI

Administrator in Veterinary

05/01/19

4.5 out of 5

Great for Scheduling an Entire Clinic

What do you like best? All schedules (tech, kennel, reception) can go on one schedule. What do you dislike? It is a little time consuming to set up, but once you do it's pretty smooth. What problems are you solving with the product? What benefits have you realized? No longer having to set up separate schedules and making multiple copies of different schedules.

CH

Carlos H

04/08/19

5 out of 5

Great and Easy to Use

What do you like best? What I like best about WhenToWork is that all my employees and can see their schedules and the schedules of their coworkers. This lets them know and to be able to plan their day due to who is scheduled, has time off for the day. What I also really like about WhenToWork is that we 10 different sections schedules that employees fall under and you can see the group you need at one time which makes it nice. Instead of seeing all fifty plus employees I can just see just ...

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UI

User in Recreational Facilities and Services

03/21/19

4.5 out of 5

WhenToWork

What do you like best? WhenToWork makes it really easy to pick up shifts. There are several options to contact other employees and managers as well, and you can put up your shifts for trade so that everyone can see it without having to contact them directly. It also has a great mobile version. What do you dislike? The design of the website looks kind of outdated and it would be nice if it could default to just your position instead of defaulting to everyone's. Recommendations to ...

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