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8.6

Spot Score

WhenToWork - Employee Scheduling Software

WhenToWork Reviews in April 2025: User Ratings, Pros & Cons

Effortlessly manage your workforce with WhenToWork.

4.4

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WhenToWork Reviews & Ratings

4.4

Very Good

Based on 284 ratings & 113 reviews

Rating Distribution

Excellent

(70)

Very Good

(34)

Good

(8)

Poor

(0)

Terible

(1)

Expert's Review

When it comes to scheduling software, WhenToWork has consistently garnered praise for its user-friendly interface and effective scheduling functionalities. Users appreciate the ease of creating schedules, setting weekly availability, and requesting time off with this tool. The ability to color-code schedules and visually organize shifts has been a standout ...Read more

WhenToWork pros and cons

  • Simple and easy-to-follow interface for scheduling, time-off requests, and shift trading.

  • Convenient automated features that provide high-quality reports and notifications.

  • User-friendly color-coded scheduling preferences that enhance functionality.

  • Organized scheduling platform with group functions for efficient management.

  • Some users find the dashboard or site interface outdated and in need of enhancement.

  • Issues with handling deleted employees, causing inconvenience in reintegration and site performance.

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Showing 41-50 out of 113

M

Murray

10/07/19

5 out of 5

Perfect when it comes to work schedules

PROS & CONS What are the best aspects of this product? I really appreciate how it has made scheduling and schedule tracking such an easy and convenient thing to do. I am always on top of everything so process and day-to-day operations just go so much more smoothly now. What aspects are problematic or could work better? Whenever I use the mobile app I have to go through so many buttons. It could really use some streamlining and modernization because it eats up a lot of time that I could ...

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UI

User in Entertainment

09/30/19

4.5 out of 5

Keeps me updated 24/7

What do you like best? I liked like that when scheduled are made and put into the app, my employees receive notifications (email and app notifications) right away. Job trades or drops can be done/approved/denied immediately. The messaging is very convenient as well! What do you dislike? Navigation is a little redundant, and it times out quickly. Recommendations to others considering the product: It's a great app.... give it a try! What problems are you solving with the product? ...

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N

Naomie

09/28/19

4 out of 5

Schedule management made easy

PROS & CONS What are the best aspects of this product? First off, the mobile version of this tool is exceptional. I also love how it has really simplified the whole task of picking shifts. The communication functions help us to get in touch with each other, whether from management or an employee, so miscommunications are avoided and everyone is on the same page when it comes to schedules. If you don't want to communicate, it's also okay since you can put upshifts for trade and people can ...

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AP

Alisha P

09/23/19

5 out of 5

WhenToWork Is An Amazing Tool

What do you like best? WhenToWork is great! I can separate my student workers by area they work, schedule them however far in advance I want, send out messages to select groups or everyone at once, and so much more. What do you dislike? I wish I could select multiple shifts to delete at once, instead of having to do it one at a time or delete the whole schedule. I also with there was a drag and drop option for moving shifts. It'd make it so much easier than having to go in and manually ...

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M

Michale

09/16/19

4 out of 5

An effective scheduling tool that makes finding sub a breeze

PROS & CONS What are the best aspects of this product? From the point of view of an employee, the best things about this software are the ability to view your schedule online and message the higher-ups such as the manager for any concern with so much ease. What aspects are problematic or could work better? Some of the features are not accessible or does not work on the mobile app. For example, the mobile app launches me into a website whenever I’m trying to update my availability. It ...

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CG

Corrine G

09/14/19

5 out of 5

Great Software

What do you like best? I love that I can easily check my schedule and the schedule of others from my phone. It's also nice to initiate trades and send messages through the app. What do you dislike? I don't like when it logs me out automatically because I like being able to use touch id. I hate having to remember my password. Recommendations to others considering the product: This is great software and makes things really easy on employees. What problems are you solving with the ...

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K

Kendra

09/11/19

4 out of 5

Exceptional when it comes to scheduling concerns

PROS & CONS What are the best aspects of this product? With our previous process, it would sometime take me literal days before I got all schedules sorted out. Of course, that's not a great way of doing this, so I really appreciate how this has made it easy to organize the schedules of employees. It has also helped reduce errors, which I sometimes made with our old process since our company is a bit big and it is a lot of data to sift through. Schedules can be organized and planned ...

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AI

Administrator in Medical Practice

09/05/19

3.5 out of 5

When to Work - Great for a smaller company

What do you like best? This was an awesome low cost easy to use program when we were a small company but we out grew it. I loved how easy it was for my employees to pull up when they were working next and that they were able to exchange shifts when needed and I didn't have to do all the back end work they were able to do it themselves. What do you dislike? it was harder to use when we had over 250+ employees. Other then that it was great! What problems are you solving with the ...

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UI

User in Restaurants

08/15/19

3.5 out of 5

Simple, efficient

What do you like best? WhenToWork is user friendly and easy to use. I like that it has all of the components for managing employees! What do you dislike? Could be designed nicer and more aesthetically pleasing. Recommendations to others considering the product: Makes keeping track of employees and organization so much simpler! What problems are you solving with the product? What benefits have you realized? Scheduling and keeping employee contact info. It really helps us keep ...

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UI

User in Retail

08/13/19

3.5 out of 5

Easy Schedule Maker

What do you like best? I like the fact that I can see the hours and who is covering them. I also like that I can see who is available at any time. What do you dislike? I don't like import features, it would be easier to copy and paste. What problems are you solving with the product? What benefits have you realized? Scheduling time has been cut in half, leaving more time for other tasks.