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8.6

Spot Score

WhenToWork - Employee Scheduling Software

WhenToWork Reviews in April 2025: User Ratings, Pros & Cons

Effortlessly manage your workforce with WhenToWork.

4.4

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WhenToWork Reviews & Ratings

4.4

Very Good

Based on 284 ratings & 113 reviews

Rating Distribution

Excellent

(70)

Very Good

(34)

Good

(8)

Poor

(0)

Terible

(1)

Expert's Review generated by AI

When it comes to scheduling software, WhenToWork has consistently garnered praise for its user-friendly interface and effective scheduling functionalities. Users appreciate the ease of creating schedules, setting weekly availability, and requesting time off with this tool. The ability to color-code schedules and visually organize shifts has been a standout ...Read more

WhenToWork pros and cons

  • Simple and easy-to-follow interface for scheduling, time-off requests, and shift trading.

  • Convenient automated features that provide high-quality reports and notifications.

  • User-friendly color-coded scheduling preferences that enhance functionality.

  • Organized scheduling platform with group functions for efficient management.

  • Some users find the dashboard or site interface outdated and in need of enhancement.

  • Issues with handling deleted employees, causing inconvenience in reintegration and site performance.

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Showing 11-20 out of 113

EC

Elizabeth C

07/03/20

5 out of 5

Scheduling Staple

What do you like best? It is so easy for employees to set preferences, request time off, and trade shifts. The bulletin board and direct message features are a great way for the staff to communicate on a work website, instead of needing to exchange phone numbers. The app is also very convenient and extremely user friendly. What do you dislike? I have not encountered any uses with this software, and I have used it for 5 years. What problems are you solving with the product? What ...

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N

Nelle

06/06/20

5 out of 5

WhenToWork is simple and easy to follow!

PROS & CONS What are the best aspects of this product? WhenToWork is very smooth and easy to use. It helps in checking you and other people’s schedules, make time-off requests, and tell others about trading shifts among other tasks. What aspects are problematic or could work better? Yes, the tool has a smooth UI. However, the weekly scheduling feature has some problems. What specific problems in your company were solved by this product? It helps me easily talk with co-employees for ...

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B

Benjamin

06/05/20

4 out of 5

Perfect for medical and other scheduling purposes

PROS & CONS What are the best aspects of this product? It works automatically even without constant tinkering with the app. It gives high quality but convenient reports as well. What aspects are problematic or could work better? The dashboard looks unpleasant for me. I feel its site gives an outdated vibe too. What specific problems in your company were solved by this product? This is a big help for scheduling health care professionals. Now, it is easy to manage time and location ...

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K

Kaia

04/30/20

5 out of 5

A scheduler that fits any business size

PROS & CONS What are the best aspects of this product? A fantastic scheduling platform that everybody in my company loves using. It makes requesting an exchange work shift and day-offs super smooth as well. What aspects are problematic or could work better? The app needs enhancement. I access it through the browser most of the time because of the issue in its app. Moreover, user support can be great and helpful, but you'll find some that are unprofessional. What specific problems in ...

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G

Gina

04/28/20

5 out of 5

Very wonderful and convenient to use

PROS & CONS What are the best aspects of this product? It is easy to use, and it has features that support better functionality. For example, different colors help in indicating your ideal working schedule. You can use green, red, and pink depending on your preference. What aspects are problematic or could work better? This app surely is very likable. I can’t think of any negative thing about it. What specific problems in your company were solved by this product? This lets me easily ...

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Z

Zoey

04/16/20

4 out of 5

Suitable for our company’s scheduling system

PROS & CONS What are the best aspects of this product? It is easy for our workers to set their weekly availability. That is even with a 15-minute time increase. What aspects are problematic or could work better? Handling deleted employees is inconvenient. It is difficult to delete multiple workers from the platform at once. Once deleted, it is hard to bring back one without causing lags on the platform. And there are many deleted workers from our list. What specific problems in your ...

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L

Leonard

04/11/20

5 out of 5

Provides helpful functions

PROS & CONS What are the best aspects of this product? This is a simple but very useful tool. It allows me to create multiple work shifts with specific details and reminders, properly organize our groups, seamlessly use multiple levels, and simply switch colors among other functions. Data from this app can be exported into CSV format as well. What aspects are problematic or could work better? It is difficult to delete or edit multiple shifts on this app. That’s the only problem I can ...

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J

Jerrell

04/04/20

5 out of 5

Makes shift scheduling and checking extra convenient

PROS & CONS What are the best aspects of this product? It is an easy to use scheduling app with a clean interface and excellent mobile accessibility. It helps me easily determine upcoming working schedules, hours I’ve already worked in a week, as well as easily see if shifts are available on my vacant time. The app also notifies when my schedule is ready or if it is changed. Moreover, it conveniently shows available shifts to take, so I can easily grab one when possible. What aspects are ...

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CI

Consultant in Information Services

03/09/20

5 out of 5

universally friendly, easy to navigate.

What do you like best? Easy to navigate. It allows you to look at the schedule, request for days off, look at other people's schedule, reach out to others for coverage, and etc. What do you dislike? The weekly preferences can be tedious but it is still very easy to navigate. Recommendations to others considering the product: Setting up may be difficult on the administrative end but workers should be able to easily navigate system with a simple, short tutorial. What problems ...

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SP

Sam P

03/06/20

4 out of 5

Ease to use and can handle Emercengy Medicine sheduling

What do you like best? It works well without much management. Reports are good and easy to use. What do you dislike? The interface doesn't look that good. The website is kind of outdated. What problems are you solving with the product? What benefits have you realized? We use when to work to schedule the when and where of our 180 healthcare providers.