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9.4

Spot Score

When I Work - Time Tracking Software

When I Work Reviews in April 2025: User Ratings, Pros & Cons

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4.5

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When I Work Reviews & Ratings

4.5

Very Good

Based on 308 ratings & 350 reviews

Rating Distribution

Excellent

(249)

Very Good

(68)

Good

(26)

Poor

(4)

Terible

(3)

Expert's Review

When I Work is a highly regarded scheduling and time management tool that offers a seamless, user-friendly experience for both employers and employees. Its intuitive design and robust mobile app are standout features that make scheduling, shift management, and employee communication effortless. With the ability to schedule large teams, copy existing templates, ...Read more

When I Work pros and cons

  • Highly user-friendly with an intuitive interface, making scheduling and navigation easy for both employers and employees.

  • Excellent mobile app functionality, allowing users to manage schedules, swap shifts, and receive notifications on the go.

  • Streamlines team scheduling and shift management, significantly saving time compared to traditional tools like spreadsheets.

  • Enables staff to independently manage shift requests, time off, and unavailability, enhancing accountability and reducing employer workload.

  • The mobile app lacks some critical functionalities compared to the desktop version, limiting advanced use on the go.

  • Challenges with setting up complex organizations (e.g., multiple departments or job functions) may require additional effort.

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Showing 11-20 out of 350

BH

Brooke H

11/07/22

5 out of 5

"Very user friendly!"

What do you like best about When I Work? How easy it is to do scheduling and make master schedules with the option to repeat shifts and create templates. What do you dislike about When I Work?

AU

Anonymous User

11/07/22

5 out of 5

"Our Staffing Department Loves It!!!"

What do you like best about When I Work? Allows our Staffing Department to handle 150+ staff much easier - scheduling, clocking in/out, better organization. What do you dislike about When I Work?

AK

Andre K

11/07/22

5 out of 5

"I've recommended WIW for 5 years! Great platform."

What do you like best about When I Work? I love the mobile app experience, and I enjoy the scheduling aspects when it comes to larger groups of staff spread out among different work locations. It's a great platform!

WM

Warren M

11/07/22

5 out of 5

"User-Friendly!"

What do you like best about When I Work? I really like the app. I like how my employees can request time off, pick up shifts, etc all in one interface What do you dislike about When I Work?

JR

Julie R

04/10/22

5 out of 5

"When I Work Is Awesome!"

What do you like best about When I Work? When I Work is very user friendly. I get my schedules done in no time! What do you dislike about When I Work?

AU

Anonymous User

01/08/22

5 out of 5

"Favorite clock-in app I’ve used, yet."

What do you like best about When I Work? I love the simple design, how I am in a group chat with the rest of the employees and my boss without using my messages, how I can clock in and out from my phone, and track my schedule.

AU

Anonymous User

11/16/21

5 out of 5

"When I Work - great way to see schedules and easy to switch shifts!"

What do you like best about When I Work? I love being able to see who and when everyone is working efficiently. It makes it very easy to trade shifts, pick up open shifts, and contact coworkers. The app is very user-friendly as well.

BF

Breanna F

11/11/21

5 out of 5

"WIW makes hiring and managing candidates very seamless"

What do you like best about When I Work? I like the sorting features this product provides. Searching for new hires can be a daunting process; however, WIW allows you to filter candidates in multiple ways. I also like the clock-in and clock-out features.

TD

Tabitha D

11/09/21

5 out of 5

"Easy to Use, Functional and User Friendly"

What do you like best about When I Work? It is very user-friendly, easy to understand and functional. From all aspects of time management, profile set up and HR document processing, it's probably the easiest of the softwares I've been able to use as an employee and manager.

LM

Lindsey M

11/05/21

5 out of 5

"When I Work Review"

What do you like best about When I Work? Easy layout that makes accessing your schedule, as well as the schedule of others very easy. What do you dislike about When I Work?