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Whatfix - Digital Adoption Platform Software

Whatfix Reviews in April 2025: User Ratings, Pros & Cons

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4.6

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Whatfix Reviews & Ratings

4.6

Excellent

Based on 219 ratings & 240 reviews

Rating Distribution

Excellent

(214)

Very Good

(22)

Good

(4)

Poor

(0)

Terible

(0)

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Showing 51-60 out of 240

DM

Dawn M

09/08/22

5 out of 5

"Great Company To Partner With!"

What do you like best about Whatfix? This product is amazing and it does what they say it will do. We haven't been live for long, but the feedback from our users so far is ALL positive. The real jewel... the people. Whatfix has done an amazing job and they are truly customer focus. When it feels hard on my side... their calm confidence brings it full circle and you move forward. Between the service and the product. There is a no going wrong with Whatfix!

PG

Penelope G

08/26/22

5 out of 5

"Whatfix is like adding a FTE to your team!"

What do you like best about Whatfix? Whatfix makes it easy and fast to create end-user documentation and deliver it to them in dynamic ways. Ultimately, this saves both the system administrator and the end-user time and improves the user experience dramatically.

AU

Anonymous User

08/24/22

5 out of 5

"Wonderful Whatfix"

What do you like best about Whatfix? The Whatfix team is professional, responsive and fun to work with. The software is intuitive and has made a dramatic improvement to our systems training.

BR

Biswajeet R

08/11/22

5 out of 5

"Finastra review for Whatfix"

What do you like best about Whatfix? Whatfix is true to it title. It's enablement structure is well structured and perceived by our users. Also from a creating perspective it proves well to provide ease in understanding the system and working along the process.

EH

Elin H

08/11/22

5 out of 5

"Whatfix review Elkem"

What do you like best about Whatfix? Very intuative tool to set up and flexible with several options for user help. Easier adoption to system and processes by mean of WhatFix.

AU

Anonymous User

08/08/22

5 out of 5

"Whatfix Review 2022 - QH"

What do you like best about Whatfix? The product itself and the regular pipeline of additional features that are released regularly. The ease of using the admin console and more recently the introduction of the Whatfix app store whereby P2P can be completed almost as quickly as if you had JS integrated.

MP

Missy P

06/20/22

5 out of 5

"Customer-centric Digital Adoption Platform"

What do you like best about Whatfix? The engagement at all stages is managed within a framework of Customer Success. The Sales team worked with me, security and legal to complete needed documentation, including the development work for two APIs. The Whatfix Implementation project manager did a great job coordinating and tracking details and bringing in the right people at key points. Our implementation continued longer than the norm and Whatfix continued to worked with us ensuring we have ...

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AC

Addie C

06/10/22

5 out of 5

"Great Whatfix Experience"

What do you like best about Whatfix? The entire Whatfix experience has been a seamless one, from sales all the way through the initial launch the Whatfix team has been there every step of the way helping us to reach the full potential of Whatfix. The product is intuitive and extremely powerful, we're looking forward to expanding the use of the product and reaping the benefits.

AU

Anonymous User

06/08/22

5 out of 5

"Wonderful tool for employee support!"

What do you like best about Whatfix? Whatfix was very easy to implement and launch for our staff. It gives us the ability to provide support to our employees directly in the system where they are working. The Whatfix Professional Services Team was great to work with during implementation.

JK

Jacqueline K

06/02/22

5 out of 5

"We love to work with Whatfix"

What do you like best about Whatfix? I easy to use. We like how you incorporate feedback from your customers into the system. The Support is great. We always get a fast response from the Support. And even if it's not that easy to fix, you guys find a way to fix or help us.