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Whatfix - Digital Adoption Platform Software

Whatfix Reviews in February 2025: User Ratings, Pros & Cons

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4.6

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Whatfix Reviews & Ratings

4.6

Excellent

Based on 219 ratings & 240 reviews

Rating Distribution

Excellent

(214)

Very Good

(22)

Good

(4)

Poor

(0)

Terible

(0)

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Showing 1-10 out of 240

AU

Anonymous User

01/29/24

5 out of 5

"CHZ"

What do you like best about Whatfix? I like the way how whatfix is being built and easy to customize as per end user requirement. What do you dislike about Whatfix?

AU

Anonymous User

01/29/24

5 out of 5

"CHZ"

What do you like best about Whatfix? I like the way how whatfix is being built and easy to customize as per end user requirement. What do you dislike about Whatfix?

PR

Praveen R

12/26/23

5 out of 5

"Nice UX, high customizability and an excellent customer success team"

What do you like best about Whatfix? The Whatfix Studio UI is easy to use and provides a very rich feature set to drive product adoption—we're able to customize onboarding flows and add specific tooltips per tenant (account) and per user. Especially, the ability to identify specific elements in the product (we use AG grid which makes it tricky) is critical for us and Whatfix was the only tool among the ones evaluated that delivered that.

PR

Praveen R

12/26/23

5 out of 5

"Nice UX, high customizability and an excellent customer success team"

What do you like best about Whatfix? The Whatfix Studio UI is easy to use and provides a very rich feature set to drive product adoption—we're able to customize onboarding flows and add specific tooltips per tenant (account) and per user. Especially, the ability to identify specific elements in the product (we use AG grid which makes it tricky) is critical for us and Whatfix was the only tool among the ones evaluated that delivered that.

AU

Anonymous User

12/21/23

5 out of 5

"Whatfix is a Wonder"

What do you like best about Whatfix? Whatfix has excellent customer service, serves as a development partner, and is making it easier and easier for content creators to deliver just in time guidance, tips, and integrations.

AU

Anonymous User

12/21/23

5 out of 5

"Whatfix is a Wonder"

What do you like best about Whatfix? Whatfix has excellent customer service, serves as a development partner, and is making it easier and easier for content creators to deliver just in time guidance, tips, and integrations.

AU

Anonymous User

11/30/23

5 out of 5

"Whatfix Works"

What do you like best about Whatfix? The end user doesn't need to navigate away from the system to find answers or know what to do. This creates a good user experience and mitigates errors while completing a business process.

AU

Anonymous User

11/30/23

5 out of 5

"Whatfix Works"

What do you like best about Whatfix? The end user doesn't need to navigate away from the system to find answers or know what to do. This creates a good user experience and mitigates errors while completing a business process.

CH

Courtney H

11/28/23

5 out of 5

"Great product with excellent support staff!"

What do you like best about Whatfix? Whatfix provides the tools we need to help customers navigate our website, including flows and links to our external knowledge base. AMAZING support team!

CH

Courtney H

11/28/23

5 out of 5

"Great product with excellent support staff!"

What do you like best about Whatfix? Whatfix provides the tools we need to help customers navigate our website, including flows and links to our external knowledge base. AMAZING support team!