WhatConverts Reviews in February 2025: User Ratings, Pros & Cons

"Fantastic platform and service"

What do you like best about WhatConverts? WhatConverts has helped my company exponentially not only with its tracking, but its reporting and real time data to help me make big marketing and lead gen decisions. Any time I have even the slightest question the WhatConverts support team, especially Kit, has been extremely helpful and promp. I absolutely love WhatConverts and cheers to another year! What do you dislike about WhatConverts? I don't dislike anything about WhatConverts. It is the ...

"Accommodating Personalized Service"

What do you like best about WhatConverts? Telephone and Zoom support that is US-based. Not just email or chat. They go the extra mile. Very rare with Martech companies nowadays. You actually feel like a valued customer. What a concept! The level of reporting and ability to customize the data is a big plus, too. What do you dislike about WhatConverts? I do not recall being offered personalized service when we signed on. Perhaps that was the fault of our own staff member that performed the ...

"Really helped with understanding the results of our marketing"

What do you like best about WhatConverts? The team is extremely helpful, they helped with custom tracking and setting up the tracking at every step. What do you dislike about WhatConverts? I can't really say there's anything I dislike. What problems is WhatConverts solving and how is that benefiting you? Helping us with GOogle Ads tracking

"Best Call/Form Tracking For Agencies"

What do you like best about WhatConverts? What Converts is a great option to track leads and transactions for companies. We had used CallRail in the past and were not happy with it, so we tried What Converts and are really happy with it. Their customer support is as good as any software we have ever used. They assist in all facets of the campaign to ensure everything is set up properly. The dashboard and user experience is second to none. It's a big reason for our agency success. What do ...

"A great lead tracking software with top notch support"

What do you like best about WhatConverts? It's one of the only lead tracking softwares that can double as a CRM. It not only tracks phone calls but also forms, purchases, chats, emails and more. All values assigned can be fed back into advetising platforms easily to ensure accurate value tracking. It's not just for agencies or freelancers, business owners can log in and they always find a lot of value in being able to accurately track their leads. Support are on hand to quickly guide you in ...

"Great service all round"

What do you like best about WhatConverts? I've tried several options to track phone calls and forms from Google Ads. I've settled on WhatConverts as the best all round service. It is simple to set up and integrate, and provides all the data I need. Also, the support is outstanding. Always get a response within a few hours at most and super-helpful. What do you dislike about WhatConverts? Using WhatConverts in the New Zealand market, the 0800 numbers are more expensive than in the US. But ...

"A solid phone call tracking option for marketing agencies"

What do you like best about WhatConverts? The lead dashboard is quite comprehensive, there's more customization options, and their customer service is much better than the competition. Also, they really listen to their customers; they rolled out a new feature based on my feedback. What do you dislike about WhatConverts? It would be nice if the Call Flows were offered on the entry level plan and I wish they supported outbound calling, but understand they're not targeting that segment of the ...

"Outstanding Customer Support"

What do you like best about WhatConverts? We've been using WhatConverts for about 7 years now and of all the vendors/partners we work with they have hands down provided the best customer support. They never leave any issue unresolved and are always willing to work to find a solution that fits best for our company and clients. What do you dislike about WhatConverts? At this point in time we have nothing negative of note. What problems is WhatConverts solving and how is that benefiting ...

"Amazing Way To Show ROI & Track Performance"

What do you like best about WhatConverts? It allows us to track leads for all of our clients, while being whitelabeled to show the correct number of leads and the quality of those leads. It's super fast/easy to setup. Their customer support is wonderful and super helpful. What do you dislike about WhatConverts? It isn't the cheapest software (you do get what you pay for). What problems is WhatConverts solving and how is that benefiting you? It helps us with 1) First Click Attribution 2) ...

"Using WhatConverts for my agency"

What do you like best about WhatConverts? Great analyics Professional looking reporting Great support What do you dislike about WhatConverts? I like all the functionality they offer\ What problems is WhatConverts solving and how is that benefiting you? I am able to provide analytics to my clients