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WEX Benefits Reviews in February 2025: User Ratings, Pros & Cons

Streamline benefits, elevate employee satisfaction.

4.8

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WEX Benefits Reviews & Ratings

4.8

Excellent

Based on 13 ratings & 47 reviews

Rating Distribution

Excellent

(28)

Very Good

(8)

Good

(2)

Poor

(1)

Terible

(8)

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Showing 1-10 out of 47

BS

Brad S

11/17/23

0.5 out of 5

"Inconsistent approach and support is not helpful"

What do you like best about WEX Benefits? The mobile app is easy to use and upload documents. What do you dislike about WEX Benefits?

AU

Anonymous User

08/31/23

0 out of 5

"Poor service and incorrect interpretation of IRS rules"

What do you like best about WEX Benefits? Unfortunately, there isn't much good I can say about this service. Their interpretations of IRS rules are off and tend to be on the draconian side. Would not recommend. However, their phone support representatives are polite and patient.

KB

Karen B

06/22/23

0 out of 5

"Decline FSA for Dr payments"

What do you like best about WEX Benefits? Nothing so far. If a charge qualifies they do not have a right to refuse What do you dislike about WEX Benefits?

AU

Anonymous User

05/24/23

4 out of 5

"Mostly User Friendly"

What do you like best about WEX Benefits? I like that the main dashboard has {mostly} the information I am looking for. We use it for Lifestyle Spending, Dependent Care and Healthcare Spending.

BA

Bernice A

05/23/23

4.5 out of 5

"Cobra mgmt made simple."

What do you like best about WEX Benefits? Since Wex is integrated with our payroll product- once set up is complete- its a nonissue to implement. Its peace of mind knowing that Cobra notices are going out seamlessly in the background.

AU

Anonymous User

05/18/23

4.5 out of 5

"Wex makes benefits easier to digest."

What do you like best about WEX Benefits? It makes managing and picking my benefits easier than it has historically been. What do you dislike about WEX Benefits?

SD

Susanna D

05/03/23

5 out of 5

"Love that the card could be added to digital wallet"

What do you like best about WEX Benefits? Wex was great for using my FSA. The app was fairly easy to navigate and I most especially loved adding the card to my digital wallet. Signing in was easy, and I greatly appreciated the graph of where specinding went.

SD

Susanna D

05/03/23

5 out of 5

"Love that the card could be added to digital wallet"

What do you like best about WEX Benefits? Wex was great for using my FSA. The app was fairly easy to navigate and I most especially loved adding the card to my digital wallet. Signing in was easy, and I greatly appreciated the graph of where specinding went.

MM

Madhuri M

04/27/23

4 out of 5

"Simple and smooth benefits administration"

What do you like best about WEX Benefits? It maked my work easier when it comes to managing benefits, benefits are easier to redeem and it gives a lot of options.

RH

Roxy H

04/26/23

5 out of 5

"Very Pracital!"

What do you like best about WEX Benefits? I love that it comes with a card and that makes it very self explanatory to use. What do you dislike about WEX Benefits?