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WePay - Payment Processing Software

WePay Reviews in April 2025: User Ratings, Pros & Cons

Streamline your payments with WePay.

3.6

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WePay Reviews & Ratings

3.6

Very Good

Based on 844 ratings & 124 reviews

Rating Distribution

Excellent

(100)

Very Good

(10)

Good

(0)

Poor

(0)

Terible

(14)

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Showing 61-70 out of 124

KH

Keith Hollingsworth

05/01/20

1 out of 5

Bad experience with WePay…

I had a very bad experience with WePay and Freshbooks. WePay will gladly accept payments from your customers, however remitting the money over to you is a different story. They hold your money ransom while they drag you through their draconian security measures. Their idea of support is for you to submit a job ticket into cyber space.

J

Jacob

04/26/20

5 out of 5

I was very happy with my WePay experience in April 2020.

I was very happy with my experience on WePay support. Sean was quick to respond and answered all my questions.

TR

Todd R

04/23/20

5 out of 5

Jeffrey with WePay support was…

Jeffrey with WePay support was incredibly helpful and responsive to keep cash flow moving during these difficult times.

RP

Regina Prince

04/23/20

5 out of 5

Sean was great!

Sean was the customer service representative who answered by on-line request. He was very responsive, kept me updated along the way, took care of the matter immediately - and was just great!

EM

Erin Mooney

04/22/20

5 out of 5

Great customer service

Seán was very helpful, I was very impressed with the customer service and his willingness to dig for information for me.

BW

Bruce Wood

04/22/20

5 out of 5

When I reached out to the customer…

When I reached out to the customer service team when our business name changed, I expected the response to involve questions and paperwork. I was pleasantly surprised by the speed and efficiency of Chad, who understood what we needed and made the update immediately!

SV

Sarah Vetter

04/11/20

5 out of 5

Thank you Mira!

I needed help with something and Mira got back to me right away to resolve it. Thank you so much!

RM

Robin McPherson

04/08/20

5 out of 5

Payment Issue Resolved Quickly.

Payment Issue Resolved Quickly.My company was having an issue resolving an issue with recieving our transfer. Sidney was quick to respond and got the issue corrected! The transfer also was quick! Highly recommend WePay!

JF

Jennifer Fernandez

04/07/20

5 out of 5

Chad was fantastic

Chad was fantastic! Quick response time and resolution of my question.

L

LS

04/07/20

5 out of 5

Seán was very helpful in responding to…

Seán was very helpful in responding to my questions and getting us the answers we needed in a timely manner when we set up our account. Thank you!