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Showing 11-20 out of 124
SR
Scott Rajavuori
01/19/21
We have used WePay through Builder Trend- DONT DO IT
We have used WePay through Builder Trend. When it works it is great. However, if you have an issue GOOD LUCK! They have no way to call them. You request help through there only way to get help and they do not respond. When you rely on customers payments to run your business (and who doesn't) you do not want to rely on a company who can't respond and help. STAY AWAY!
NU
New user
01/14/21
Avoid your company will be put at risk
Wepay take payments then dont payout to you. Refund your customers for no reason, ignore emails despite the seriousness of the issues and couldnt care less about the risk they put each company at. Do not use this platform it could end up closing your company.
DE
David Edwards
12/18/20
WePay derails MealTrain
WePay handles the funds for MealTrain accounts. Of course, when I say "handle", I mean steal - at least in my experience. I have spent HOURS trying to track down $27 that was donated to my wife and me when we had our child almost 5 years ago. WePay has only made this process more difficult and we have yet to receive the money. TERRIBLE service. Just terrible. Avoid this company like the plague. You have my sympathy if you have no other choice - as was the case with us.
JB
Jeffery Burden
11/19/20
I can't believe this is a company when …
I can't believe this is a company when It takes 3 months to get your money. I have been waiting between the Joist app and wepay for 3 months to clear my money into my account
KB
Kevin Bowden
09/30/20
Garbage aweful service that has no clue…
Garbage aweful service that has no clue what they are doing.
TB
Treasurer Ballentine
09/03/20
Sean was very helpful getting the…
Sean was very helpful getting the information I needed. I do wish the reporting function directly from WePay was more robust.
AA
Andrea Antonwich
09/02/20
Great job, Sean!
Sean, my Customer Delight Agent, resolved my problem quickly, courteously, and effectively. Great job, Sean!
DC
Dan Clements
09/01/20
I needed to do a refund of a payment…
I needed to do a refund of a payment made several months ago. Sean was right on it and issued teh refund right away. No fuss no muss.Thank youDan
D
DrKoob
08/18/20
The customer service rep got back to me…
The customer service rep got back to me immediately with exactly the info I needed.
MK
Michael K Bigos
08/13/20
Associate was timely and thorough in…
Associate was timely and thorough in providing needed information regarding my help-ticket.
